Last Updated: March 14, 2019
Information We Collect
We collect: 1) information you provide to us, 2) information which is automatically collected by using the Services, and 3) information from other sources.
- Information You Provide to Us. We collect information you provide directly to us, such as your name, e-mail address, and contact information.
- Information We Collect from Other Sources. We may obtain information provided by other companies and organizations, such as our marketing and promotional partners. We may additionally collect information you submit to a social media site (such as your name, photo, gender, birthday, location, interests, account information and friends lists) in accordance with the authorization procedures determined by such social media site and its privacy policies governing the use of your information. We may also receive information from Franchise Owners.
How We Use Your Information
We may use information about you for various purposes, including to:
- Provide, maintain and improve our Services and the Elements Massage® franchise system;
- Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
- Send you technical notices, updates, security alerts and support and administrative messages;
- Respond to your comments, questions and requests and provide customer service;
- Communicate with you about products, services, offers, promotions, rewards, and events offered by ETM and its affiliates, and provide news and information we think will be of interest to you;
- Monitor and analyze trends, usage and activities in connection with our Services;
- Personalize and improve the Services and provide advertisements, content or features that match user profiles or interests;
- Process and deliver contest, sweepstakes, and other promotional entries and rewards;
- Link or combine with information we get from others to help understand your needs and provide you with better service; and
- Carry out any other purpose for which the information was collected.
ETM is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
ETM does not intend to market any products or services to, or conduct any profiling or targeting activities regarding, natural persons in the European Union.
How We Share Your Information
- With Franchise Owners, our shareholders, creditors, investors, board of directors, employees, agents and representatives working on our behalf;
- With vendors, consultants and other service providers who need access to such information to carry out work on our behalf, including but not limited to credit card processing and order fulfillment if you choose to purchase products or services through the Services;
- With our affiliates, marketing partners, or other direct marketers, so they can send you notices about their products or services.
- In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation;
- If we believe your actions are inconsistent with the spirit or language of our user agreements or policies, or to protect the rights, property and safety of ETM or others;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
- With your consent or at your direction, including but not limited to if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
Cookies & Tracking Technologies
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our website and Services, while others are used to enable a faster log-in process or to allow us to track your activities at our website and Services. There are two types of cookies: session and persistent cookies.
- Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the website. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our website.
- Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Your browser may additionally be capable of notifying you when you receive a cookie; consult its support resources for further information. Please note that if you choose to remove or reject cookies, this could affect the availability or functionality of our Services.
We may also collect information using web beacons (also known as "tracking pixels"). Web beacons are electronic images or other computer codes that may be used in our Services or emails and help deliver cookies, count visits, understand usage and the effectiveness of our communications and determine whether an email has been opened and acted upon.
ETM additionally uses, or may use in the future, the following technologies: Java scripts, which are codes that are embedded within the Services to provide usage statistics and other monitoring information; entity tags which cache certain information within your browser; and HTML5 local storage features which can help the Services load faster from cached data within your browser.
Third-Party Ad Networks & Opting-Out
Our website uses third party cookies and other technologies from Google Analytics. You can opt-out of Google Analytics’ display advertising services by using the Ad Settings Feature available here, which lets you control which information Google uses to show you ads. Further, a Google Analytics Opt-Out Browser Add-on is available to disable Google Analytics tracking.
Users in the United States may further opt out of additional third-party ad networks. The Digital Advertising Alliance (“DAA”) Consumer Choice Page features information about opting out of interest-based advertising and their choices regarding having information used by DAA companies. The Network Advertising Initiative (“NAI”) Consumer Opt-Out Page features information about opting out of interest-based advertising and their choices regarding having information used by NAI members.
Opting out from one or more companies listed on the DAA Consumer Choice Page or the NAI Consumer Opt-Out Page will opt you out from those companies’ delivery of interest-based content or ads to you, but it does not mean you will no longer receive any advertising through our website or on other websites. You may continue to receive advertisements, for example, based on the particular website that you are viewing (i.e., contextually based ads). Also, if your browsers are configured to reject cookies when you opt out on the DAA or NAI websites, your opt out may not be effective. Additional information is available on the DAA’s website at www.aboutads.info or the NAI’s website at www.networkadvertising.org.
You may opt out of receiving promotional emails from ETM by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations. Franchise Owners may conduct their own promotional email communications; please consult their communications’ terms for information on opting out.
Do Not Track Notice
Mobile Terms & Conditions
- There is no fee to receive messages from us; however, your carrier’s message and data rates may apply. Check with your mobile service provider. Charges are billed and payable to your mobile service provider or deducted from your prepaid account. Consent to receive text messages from us is not required or a condition of purchasing any goods or services at Elements Massage studios.
- By providing your mobile number, you consent to receive up to 2 automated text messages to complete your sign-up. You will receive recurring messages. You can unsubscribe from these reminders at any time by texting “STOP” to 201201 (a confirmation message will be sent).
- If you have any questions, text “HELP” to 201201, or contact us at 1-888-541-6789.
- Content is not available on all carriers: The service is available on AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, Virgin Mobile, U.S. Cellular, Carolina West Wireless, Cricket Wireless, C Spire Wireless (Cellular South), CellCom, nTelos, Viaero Wireless, iWireless, MetroPCS, Plateau Wireless, Nex-Tech Communications, Bluegrass Cellular, West Central Wireless, GCI Communications, Inland Cellular, Illinois Valley Cellular, CableVision, Thumb Cellular, United Wireless, Chat Mobility, Northwest Missouri Cellular, Pioneer Cellular, Panhandle Wireless, Rural Independent Network Alliance (RINA), Mobi PCS, Duet Wireless, Chariton Valley Cellular, MobileNation/SI Wireless, MTA Wireless/Matanuska Kenai, DTC Wireless, Pine Cellular, SouthernLINC, SRT Communications, Sagebrush Cellular, Cleartalk (Flat Wireless), Copper Valley Telecom, Google Voice, Cellular One of N.E. Arizona, Leaco Rural Telephone Cooperative, Alaska Communications Systems (ACS), bandwidth.com, East Kentucky Network (Appalachian Wireless), ECIT/Cellular One of East Central Illinois, Limitless Mobile, Mid-Rivers Communications, MTPCS Cellular One (Cellone Nation) and Union Telephone. Service is not compatible with all cell phone models.
- Wireless Carrier is not responsible for any delays upon sending or receiving text messages, or undelivered messages. The service is available in the U.S. only. For more information about carriers, please call 1-888-541-6789. Carriers subject to change without notice.
- ETM reserves the right to remove mobile text program subscribers from its messaging database at its sole discretion. Further, these mobile terms and conditions are subject to change at any time without notice.
ETM takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. Because no data transmission over the Internet is completely secure, and no system of physical or electronic security is impenetrable, we cannot guarantee the security of the information you send to us or the security of our servers or databases. We further do not control any third parties’ websites or other security measures.
By using the Services, you agree to assume all risk in connection with the information sent to us or collected by us when you use the Services.
Use by Children
California residents may request a notice disclosing the categories of personal information we have shared with third parties for direct marketing purposes.
To request a notice, please submit your request by postal mail to:
Elements Therapeutic Massage, LLC
Attn: Legal Department
9780 Meridian Blvd, Suite 400
Englewood, Colorado 80247
Additional Information about ElementsMassageCareers.com
Job listings on ElementsMassageCareers.com are not offers of employment by Elements Therapeutic Massage, LLC. ETM is not responsible for any hiring or employment decisions made by any Elements Massage® Franchise Owner. Benefits vary by independently owned and operated Elements Massage® studio.
Resumes and personal information you provide on ElementsMassageCareers.com in response to a job listing will be directed to the Franchise Owner responsible for such listing.
Elements Therapeutic Massage, LLC
Attn: Legal Department
9780 Meridian Blvd, Suite 400
Englewood, Colorado 80247