Our Clients Love Us!

"Crystal is SPECTACULAR! She always finds spots I don’t even know need attention. I struggle with chronic pain & 2 hrs with her is a necessity to keep me moving. For me massage is mandatory & not a luxury, I wish everyone understood how important it is to care for your body in this way. I’ve seen Crystal consistently for last 5+ years , she’s always just known exactly what I need, always checks in with me before, during & after & is so helpful with recommendations on what I need to work on moving forward & stretching. I value her knowledge , professionalism & kindness. I recommend her & Elements to everyone I meet!!"

"Ian was very good thank you "

"Christina was fantastic. Really helped clear some knots from my back. I have been to elements twice, and signed up for a membership this past time. Everyone there is great. "

"Always professional and relaxing. I have found that the massage therapists will adjust based on requested focus or when they identify an area that needs a little more attention. They will even explain additional stretches I can do outside of the massages. This last session was with Hanna and she was amazing! I walked away refreshed and relaxed. "

"I had my first massage with Liam. He has the perfect mix of professionalism and courtesy for what type of massage I needed."

"Ian was awesome and very accommodating. "

"Liam did a great job"

"Gloria is great. Many of your therapists are not. "

"The therapist listened to what I needed and did a very good job addressing those places She checked in along the way to see if the pressure was correct after wards, I felt so much better
"

"Ian took time to understand my objectives and was receptive to my feedback during my session "

"I love my massage therapist, Jackie. My massages really help with my pain, and the hot stones felt wonderful on a cold day. I love having a membership."

"Ian is such a gift to Elements"

"I like that my therapists are skilled and great at what they do. The staff in the office is pleasant and courteous. "

"They do great work and listen to you and they are kind and friendly"

"My massage therapist Zach H was amazing. Even though he doesn’t do “deep” work, he was able to work out a lot of tension and everything felt great. He even showed me some stretching to do at home. The girls up front were super sweet and the clinic itself is clean and comfortable. "

"I love the calming atmosphere. Kat was AMAZING! She started with asking what areas I wanted to work on and made sure through out that I was doing okay. I left feeling soo relaxed."

"Christina K is the best. And the staff are all very friendly and helpful"

"I absolutely love Crystal—she is the best massage therapist I’ve ever had, and I’ve seen dozens over the years. She’s personable, professional, kind, and incredibly thoughtful. She listens not only to my words but to my body, and her intuitive care makes every session feel restorative. Elements is truly lucky to have her.
That said, I do want to share some honest feedback regarding the business side of Elements since the recent change in ownership/management. I’ve noticed some disappointing shifts in pricing and policies:
- Massage duration concerns: My husband has visited the Sherwood location for 60-minute massages, but under the new management, they’ve consistently lasted only 45–50 minutes. This was never the case before. After raising the issue, he was given a 15-minute credit for his next visit. However, the same thing happened again, and when he brought it up, the response was curt and dismissive. He was told this shorter duration is now standard policy. The tone and lack of care left him feeling disrespected, and he has decided not to return.
- Pricing and hidden fees: The new pricing structure feels significantly more expensive, and with added charges, the total cost of a massage can nearly double. It’s frustrating and feels like there are hidden costs that weren’t there before.
- Holiday gift card changes: I’m also disappointed in the updated holiday gift card promotion. It used to be “buy one, get one free,” which felt generous and festive. Now, with the base price so high, “buy one, get one half off” doesn’t feel like a meaningful deal.
To be honest, the only reason I continue to come back is because of Crystal. If it weren’t for her exceptional care, I would likely seek massage services elsewhere.
P.S. Your front office staff is fantastic—warm, helpful, and professional. I hope you truly appreciate them!
"

"Great"

"Kat did a good job on my pressure points. "