Our Clients Love Us!

"I like that my therapists are skilled and great at what they do. The staff in the office is pleasant and courteous. "

"They do great work and listen to you and they are kind and friendly"

"My massage therapist Zach H was amazing. Even though he doesn’t do “deep” work, he was able to work out a lot of tension and everything felt great. He even showed me some stretching to do at home. The girls up front were super sweet and the clinic itself is clean and comfortable. "

"I love the calming atmosphere. Kat was AMAZING! She started with asking what areas I wanted to work on and made sure through out that I was doing okay. I left feeling soo relaxed."

"Christina K is the best. And the staff are all very friendly and helpful"

"I absolutely love Crystal—she is the best massage therapist I’ve ever had, and I’ve seen dozens over the years. She’s personable, professional, kind, and incredibly thoughtful. She listens not only to my words but to my body, and her intuitive care makes every session feel restorative. Elements is truly lucky to have her.
That said, I do want to share some honest feedback regarding the business side of Elements since the recent change in ownership/management. I’ve noticed some disappointing shifts in pricing and policies:
- Massage duration concerns: My husband has visited the Sherwood location for 60-minute massages, but under the new management, they’ve consistently lasted only 45–50 minutes. This was never the case before. After raising the issue, he was given a 15-minute credit for his next visit. However, the same thing happened again, and when he brought it up, the response was curt and dismissive. He was told this shorter duration is now standard policy. The tone and lack of care left him feeling disrespected, and he has decided not to return.
- Pricing and hidden fees: The new pricing structure feels significantly more expensive, and with added charges, the total cost of a massage can nearly double. It’s frustrating and feels like there are hidden costs that weren’t there before.
- Holiday gift card changes: I’m also disappointed in the updated holiday gift card promotion. It used to be “buy one, get one free,” which felt generous and festive. Now, with the base price so high, “buy one, get one half off” doesn’t feel like a meaningful deal.
To be honest, the only reason I continue to come back is because of Crystal. If it weren’t for her exceptional care, I would likely seek massage services elsewhere.
P.S. Your front office staff is fantastic—warm, helpful, and professional. I hope you truly appreciate them!
"

"Great"

"Kat did a good job on my pressure points. "

"Jackie listened to my massage needs and what level of pressure I wanted. I felt pain free upon departure and renewed."

"Ann Marie really explained the pressure levels so I have knowledge about myself."

"Always a calm, clean, welcoming environment and great front desk staff. "

"Great massage with so much pressure it left me bruised the next day but in a good way. Can’t wait to return and get all my knots out. "

"Personal connection. Customized service. Talented staff. "

"Always enjoy my massages with Christina."

"Liam helped me so much. Recognized where I needed help and provided the right pressure. One day after I am much better, much less pain. Will see him again. "

"Frederic is very good at massage. Everyone is friendly and professional."

"The service was amazing. Eva was very professional and accommodating throughout my session to adjust to suit my needs best. Would recommend her and the establishment to my friends and family."

"The massage therapist was skilled, effective, professional and friendly. "

"Mia was very careful and helpful in helping me get a facial that wouldn't agitate my skin and cause my Rosacea to flare.

Mia was helpful in recommending products that she used and explain why they would work well on my skin."

"Chris was fabulous, she was able to really work on the issues I was having and I left feeling wonderful!! The ladies at the front desk were super friendly and helpful as always. A great massage at a great place. "