Gilman's Corner


680 NW Gilman Blvd
Suite A
Issaquah, WA 98027

Mon - Sun 9am - 9pm

The Elements Promise™

Massage FAQs

Must I be completely undressed?

You should undress to your desired level of comfort. About half of our clients prefer to be completely undressed, while the other half prefers to keep their undergarments on. This is completely up to you. You will undress and dress in the privacy of your massage room and will be securely covered by a blanket and a sheet during your massage session.

What is included in the session time?

A session consists of massage, time for you to dress and undress and time to communicate with the therapist to make your massage truly customized. Each time you visit an Elements Massage™ studio you will go through our service path called The Elements Way®. This is done to ensure each and every massage session you receive from us meets or exceeds your expectations.

How much should I tip?

Many clients are unsure if and/or how much they should tip their massage therapist. We recommend you think of your massage therapist as you would a waiter in a restaurant. Our studios’ therapists love what they do and your tip may reflect your appreciation for their service. We recommend tipping percentages be based on the full price of a regular massage, rather than the discounted price.

How often should I receive a massage?

For those who use massage as preventative care or to manage daily stress, one massage a month is common. Weekly sessions may be desirable if you are receiving massage for injury relief or to relieve chronic tightness that is interfering with your daily life. There are many people who incorporate massage therapy at least twice a month for optimal therapeutic relief.

What does a massage therapist’s license or certification mean?

A license means that a massage therapist has met the requirements and paid the fee to legally practice massage in your city, county and/or state. To obtain a license, a massage therapist will usually have to complete a minimum number of training hours at an accredited or accepted school or training center and will have to undergo a full background check prior to receiving that license. Each state has specific licensing and/or certification requirements for massage therapists.

Will I be covered during the session?

You will be properly covered or draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed. No areas will be exposed without your consent. You should always let your therapist know if you are uncomfortable for any reason during your massage session.

Do you have a Facebook Page?

Yes we do! 

We update regularly to keep our clients informed of the latest specials and upcoming events at Elements of Issaquah.  You can find our page at Elements of Issaquah, 'Like' us to keep updated on all of our monthly offers and events!

Do you take insurance?

Yes we do! 

If you have been injured in an auto accident and are covered by PIP or if you've been injured at work and are covered by L&I, we can take care of you. Bring your claim information, a prescription and we'll get you started on the road back to feeling great.

Massage is an important part of your over-all wellness plan and we are happy to help you meet your health goals as easily and smoothly as possible.

As of January 1, 2015, Elements Massage™ of Issaquah will no longer work with health insurance companies.

I've never had a massage, what can I expect?

What to expect during your massage:


Where Will My Massage Session Take Place?

Your massage session will take place in a warm, comfortable, quiet room. Soft music will be played to help you relax. You will lie on a table specially designed for your comfort.

Who Will Perform the Massage or Bodywork?

At Elements you can be sure your session will be conducted by a professional who has received proper training. All of our massage therapists are licensed by the state.

Must I Be Completely Undressed?

There are no "musts"!  Most massage techniques are traditionally performed on bare skin; however, it is entirely up to you to decide what to wear. You should undress to your level of comfort. You will be properly draped during the entire session, which means you will be covered with a sheet and a blanket, and the therapist will undrape only the body part they are working on, i.e. your back, leg, or arm. 

Will the Practitioner Be Present When I Disrobe?

No, the massage therapist will leave the room while you undress, relax onto the table and cover yourself with a clean sheet and blanket.

Will I Be Covered During the Session?

You will be properly draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed.

What Parts of My Body Will Be Massaged?

You and the massage therapist will discuss the desired outcome of your session. This will determine which parts of your body require massage. A typical full body session will include work on your back, glutes, arms, legs, feet, hands, head, neck, and shoulders. You will not be touched on or near your genitals (male or female) or breasts (female).

How Long Will the Session Last?

A full-body massage session lasts one-hour (this includes time for you to undress).  Many people prefer a 90-minute session for optimal relaxation.

What Will the Massage Feel Like?

Your massage should feel relaxing if you chose a Swedish Massage or stress reducing if you chose a Deep Tissue Massage.  Massage is performed with either oil or lotion to reduce friction on your skin.

What Should I Do During my Massage?

Make yourself comfortable. The practitioner will either gently move you or tell you what is needed throughout the session (such as lifting your arm).  Many people close their eyes and completely relax. Your therapist will ask if you would like deeper or lighter pressure, but also please feel free to let them know.  You will feel the maximum benefit if you remain quiet during your massage.

How Will I Feel After my Massage?

Most people feel very relaxed.  Some experience freedom from long-term aches and pains. After an initial period of feeling slowed down, people often experience increased energy and greater productivity that can last for days. Since toxins are released from your soft tissues during a massage, it is recommended you drink plenty of water following your massage.

Are There Any Medical Conditions That Would Make Massage Inadvisable?

Yes. It is very important that you inform your massage therapist of any health problems or medications you are taking.  If you are under a doctor's care it is strongly advised that you receive a written recommendation for massage prior to any session.

What is the cancellation policy?

 We require a 24-hour notice to cancel or reschedule your appointment. Please understand that your therapist's time has been reserved especially for you.

Without 24-hour notice, the following cancelation fees apply:

- $50 (1 hour)

- $75 (90-min)

- $100 (2 hours) 

If you are a member or package holder, you may choose to use a session on account instead of paying the cancelation fee. If you are redeeming a gift card and fail to cancel or reschedule, your gift card will be redeemed.

Please give us a call at (425) 427-6562 so we may best serve your needs.