Our Clients Love Us!
In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Ashburn have to say:
Apr 13, 2018 by K. M.
"Everything! Chrissee is the BEST!"
Apr 10, 2018 by A. G.
"Clean. I like a masseuse. He is skillful. "
Apr 10, 2018 by J. H.
"You have the best therapists at reasonable prices. I love that my massage is tailored to my needs, and that I’m not paying a ton of money for fancy spa stuff while getting a generic and unhelpful massage. Sylvia and Matthew are incredible therapists. I’m constantly blown away by how much Sylvia cares, and she helps me so much every time I go in. Also, I always look forward to seeing Joy’s smiling self at the front desk. In summary, I love Elements, and I recommend you to everyone who will listen, especially when massage therapy comes up on our Neighborhood App or Facebook. Thank you!"
Apr 10, 2018 by J. G.
Apr 8, 2018 by H. F.
"I really like the availability and expertise of your therapists. You have such a broad range its really nice to explore and find the right fit for me and my body. I like that Brandon is so genial and welcoming as well as the whole greeter staff behind the desk. (I also love the Dove chocolates... its little but it's the icing on the cake to making me feel pampered). I don't love that sometimes (perhaps peak times) its a challenge to get the phone answered. I've tried calling on my way home from work during my commute (between 4-7pm) and getting someone on the phone is a challenge. Once I talk to a receptionist however they are very accommodating and often help me reschedule or change appointments if I need to based on my own ever-changing schedule. Might be fun to have a members event, a little spa day where people could drop in for an afternoon and just network or meet any of the new therapists... might be fun to do something like that as a "thank you" to members once a quarter or something. I'd also really love a Keurig in the lobby to make myself a tea or hot beverage when I arrive... that would be nice."
Apr 7, 2018 by R. Y.
"There was kind and professional staff, both in reception and the massage therapist."
Apr 7, 2018 by M. H.
"Friendly and accommodating staff, professional, communicative, knowledgeable therapist, and great atmosphere. Thanks!"
Apr 2, 2018 by E. A.
"Very friendly! and I loved my massage"
Apr 1, 2018 by M. M.
"Really nice environment "
Mar 29, 2018 by M. C.
"Very satisfied and happy"
Mar 28, 2018 by G. V.
"The quality of the service "
Mar 28, 2018 by A. O.
"They were prompt, able to fit me right in and addressed my concerns. Super friendly staff. I will be back!"
Mar 24, 2018 by M. C.
Mar 22, 2018 by H. P.
"I like the therapists, the setting and the convenience of booking apt."
Mar 18, 2018 by C. H.
"Calm, relaxing environment. Great massage. No pressure. Looking forward to my next visit."
Mar 16, 2018 by H. M.
"Andy did a great deep tissue massage. I booked an hour massage with her for next Friday."
Mar 15, 2018 by L. A.
"Great massage. Quality work and I leave feeling amazing. "
Mar 13, 2018 by L. N.
"Massage therapists are professional, well trained and educated in a variety of techniques, and always provide amazing services."
Mar 12, 2018 by T. G.
"Exceptional customer service! Very professional! Andrew was awesome! "
Mar 12, 2018 by M. K.
"Front desk staff is very professional and pleasant. Absolutely love Lizzy and would recommend Massage Elements in Ashburn. "