44110 Ashburn Shopping Plaza
Suite 136
Ashburn, VA 20147

Mon - Sat 9am - 9pm
Sun 10am - 7pm

The Elements Promise™

Massage FAQs

Must I be completely undressed?

You should undress to your desired level of comfort. About half of our clients prefer to be completely undressed, while the other half prefers to keep their undergarments on. This is completely up to you. You will undress and dress in the privacy of your massage room and will be securely covered by a blanket and a sheet during your massage session.

What is included in the session time?

A session consists of massage, time for you to dress and undress and time to communicate with the therapist to make your massage truly customized. Each time you visit an Elements Massage™ studio you will go through our service path called The Elements Way®. This is done to ensure each and every massage session you receive from us meets or exceeds your expectations.

How much should I tip?

Many clients are unsure if and/or how much they should tip their massage therapist. We recommend you think of your massage therapist as you would a waiter in a restaurant. Our studios’ therapists love what they do and your tip may reflect your appreciation for their service. We recommend tipping percentages be based on the full price of a regular massage, rather than the discounted price.

How often should I receive a massage?

For those who use massage as preventative care or to manage daily stress, one massage a month is common. Weekly sessions may be desirable if you are receiving massage for injury relief or to relieve chronic tightness that is interfering with your daily life. There are many people who incorporate massage therapy at least twice a month for optimal therapeutic relief.

What does a massage therapist’s license or certification mean?

A license means that a massage therapist has met the requirements and paid the fee to legally practice massage in your city, county and/or state. To obtain a license, a massage therapist will usually have to complete a minimum number of training hours at an accredited or accepted school or training center and will have to undergo a full background check prior to receiving that license. Each state has specific licensing and/or certification requirements for massage therapists.

Will I be covered during the session?

You will be properly covered or draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed. No areas will be exposed without your consent. You should always let your therapist know if you are uncomfortable for any reason during your massage session.

What makes Elements different from other studios or brands?

At Elements our SOLE purpose is therapeutic massage.  Our straff is trained to ask questions, listen to your needs.  Our sole goal is to find out what will make you feel fantastic. We will match you with just the right therapist and have your therapist customize each session to you!

You will receive the massage YOU WANT not the massage the therapist wants to give!

We won't try to sell you lotions or potions.  We won't try to whiten your teeth or push other spa treatments on you.

Relax and enjoy your 55-minute vacation!



What is a 55-minute session

At Elements we pride ourselves on CUSTOMZING each massage to each client.  Our typical 55-minute session includes approximately 50-minutes of hands on therapy.  In addition we dedicate 5-minutes for our therapist to listen to you up-front and reach an agreement on your goals & their approach for the session.  Also, at the end of your session your therapist will leave you with a recommendation for how to get you & keep you on a path to feeling great.