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Mon - Sun 9am - 9pm
24-Hour Cancellation Policy
Elements Massage 11709 W Broad St
Richmond, VA   23233
(804) 835-5115 Elements Massage$49 to $99

Short Pump

The Shoppes at Westgate

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11709 W Broad St
Richmond, VA 23233


Mon - Sun 9am - 9pm
24-Hour Cancellation Policy

Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand.  Simply the best massage, that's the Elements Way.  Therapeutic, handcrafted, and personalized.  But don't take our word for it, read what real clients at Elements Short Pump have to say:

"Good massages. Flexible hours. "

A. H., Mar 16, 2026

"Peaceful and also amazingly in tune with what I needed. "

S. M., Mar 15, 2026

"First time visit at Elements Massage Short Pump and I am very pleased with the service, great clientele and professionalism, and enjoyed my massage! Thank you!"

P. B., Mar 14, 2026

"Great experience felt better after therapy Leshaun was very talented."

A. E., Mar 13, 2026

"Friendly staff and a great massage"

D. H., Mar 11, 2026

"I like the calm atmosphere and the attention to detail that Charles offers."

S. B., Mar 11, 2026

"Joseph. "

C. H., Mar 9, 2026

"Quick check in, on time appointment. The most spectacular deep tissue massage by Emily. And amazing service by the manager, Sydney. I will definitely be back! "

N. H., Mar 2, 2026

"Nik was amazing. She explained and made recommendations to help me until my next appointment "

K. P., Mar 1, 2026

"Charles is great! Professional and knowledgeable."

K. N., Feb 28, 2026

"Very convenient and great service. Very relaxing!"

K. B., Feb 26, 2026

"I never have to wait and Starr is the best!"

T. S., Feb 26, 2026

"Consideration and attention to detail. "

M. M., Feb 25, 2026

"Friendly service and excellent therapist"

S. N., Feb 22, 2026

"The staff were very pleasant and friendly."

C. R., Feb 21, 2026

"Lily is awesome! "

K. W., Feb 19, 2026

"The staff and the massage was excellent. "

E. A., Feb 16, 2026

"Lily is always great. Everyone is super nice. Great atmosphere."

D. M., Feb 15, 2026

"It had been awhile since I had a massage. It was great. "

D. B., Feb 11, 2026

"I had an excellent experience at Elements Massage. The massage was exactly what I needed, and the masseuse was extremely professional, skilled, and attentive throughout the entire session. He took the time to address my specific needs and applied just the right amount of pressure, which made a noticeable difference in how I felt afterward.
The environment was clean, calming, and well-maintained, which added to the overall relaxing experience. From start to finish, the service felt professional and well organized. I left feeling refreshed, relaxed, and relieved of tension.
I highly recommend this facility to anyone looking for quality massage therapy and consistent, professional care. I will definitely be returning."

K. M., Feb 6, 2026