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Mon - Sun 9am - 9pm
24-Hour Cancellation Policy
Elements Massage 11709 W Broad St
Richmond, VA   23233
(804) 835-5115 Elements Massage$49 to $99

Short Pump

The Shoppes at Westgate

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11709 W Broad St
Richmond, VA 23233


Mon - Sun 9am - 9pm
24-Hour Cancellation Policy

Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand.  Simply the best massage, that's the Elements Way.  Therapeutic, handcrafted, and personalized.  But don't take our word for it, read what real clients at Elements Short Pump have to say:

"Great ⭐️⭐️"

B. A., Dec 23, 2024

"My massage therapist works with me to meet my needs each month whether something is stiff or hurts. She asks before we start, how I am feeling. I am enjoyedworking with her. I have mentioned Elements Massage to coworkers."

D. R., Dec 22, 2024

"
-Quality of massage
-Friendliness of people
-Clean and orderly
-Pricing programs reasonable and flexible
-Easy to schedule"

R. B., Dec 21, 2024

"Very professional and they listen to your needs. "

B. K., Dec 19, 2024

"Easy scheduling online, sufficient availability, clean and the therapist was great. "

K. A., Dec 19, 2024

"Star was great and reception was friendly. I appreciated the birthday wishes.
I had a great experience."

E. D., Dec 14, 2024

"On time, very clean, very relaxing atmosphere "

D. G., Dec 9, 2024

"I've been lucky enough to have had massage & facial services at Elements. The front desk staff is always so welcoming and kind. Simone, the aesthetician, is incredibly knowledgeable about her craft. Simone answered all of my questions and left me with some great information and inspiration to further research into own skin type & care. "

S. V. P., Dec 2, 2024

"Friendly, clean and great therapists. "

H. J., Nov 21, 2024

"India was AMAZINGGGGGGGGGGGGGGGGGG. It was the deepest deep tissue massage I've ever had and it was right on time. Her energy is warm, positive, and professional. I recently moved to the area and didn't have a massage therapist. I had a monthly membership with a company in my prior state and had a gift card to use towards a massage. Life stress, work stress, election stress had my body in knots. I booked a 90 minute massage with India. She asked me questions at the start and key points during the massage. It was such a needed experience that I signed up for a membership and booked my massage next month with her. "

S. D., Nov 17, 2024

"Friendly and competent staff "

S. Z., Nov 11, 2024

"Sabrina was amazing "

R. T., Nov 3, 2024

"My first experience was phenomenal. Everyone was amazing. They listened to why I was interested in a massage. I knew it wouldn’t fix my shoulder issue but I have to say the massage decreased the constant discomfort I have been in for the past 8 months. After the massage I felt very relaxed, like the way I feel after a hot yoga class. I am scheduled to return and I look forward to my next visit."

L. V., Oct 26, 2024

"The ease of reserving an appointment, the choice of types of massage therapists and types of massages given all in one place."

H. K., Oct 25, 2024

"
The massage therapist was listening to a talk podcast or something through her AirPod and I could hear it and it was a bit distracting during the massage. Otherwise it was a great experience. "

C. G., Oct 24, 2024

"Friendly and helpful staff. Therapists are skilled and attentive to my needs. "

P. S., Oct 21, 2024

"Lilly did just what I needed. Communicated well about pressure, etc. she has an excellent technique and is perfect for someone who appreciates the deep pressure "

R. M., Oct 20, 2024

"Star was incredible and was exactly what I needed after a few long weeks. I felt like putty in her hands! Thanks for turning my week around!"

D. T., Oct 18, 2024

"Friendly customer service!"

T. R., Oct 18, 2024

"Easy to book and good selection of availability. Efficient massage therapists."

J. M., Oct 18, 2024