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Short Pump

The Shoppes at Westgate

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11709 W Broad St
Richmond, VA 23233


Mon - Sat 9am - 9pm
Sun 10am - 7pm
24-Hour Cancellation Policy

Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand.  Simply the best massage, that's the Elements Way.  Therapeutic, handcrafted, and personalized.  But don't take our word for it, read what real clients at Elements Short Pump have to say:

Reviews Provided by Listen360

Jul 2, 2020 by J. L.
"Myeisha is a phenomenal massage therapist. Highly recommended!"

Jun 30, 2020 by D. K.
"I like being about to schedule ahead online and see all my info and time balances. Communications about policies and appointments is also very easy and convenient Robby and Gwen are both phenomenal therapists. I've only ever had a wonderful experience there because all the therapists I've seen are well trained and great at listening to your needs. I have always felt comfortable and relaxed at Elements. "

Jun 28, 2020 by W. B.
"My massage therapist is the BEST!!! Thank you Robbie for a great massage every time. "

Jun 28, 2020 by B. G.
"Very relaxing and tranquil. Gwen is FANTASTIC!"

Jun 25, 2020 by C. T.
"Myeisha was great! "

Jun 24, 2020 by M. B.
"Clean and relaxing environment. Therapists are all very professional and listen to your specific needs. "

Jun 23, 2020 by J. C.
"The message therapist listened and focused on why I was there. Was very professional and was vested in making the visit the best"

Jun 22, 2020 by J. S.
"That everyone wears masks in the front lobby area and also that the massage therapist wears a mask during the massage. Keep up the great work to stem the spread of Covid-19. By the way, Jordan gives an awesome massage!!"

Jun 22, 2020 by A. K.
"Robbie did an amazing job and even helped me with some of my problem areas from running with suggested stretches. I look forward to visiting again. "

Jun 21, 2020 by I. P.
"Nice clean place and Kirsten is an excellent massage therapist. "

Jun 19, 2020 by J. L.
"So wonderfully helpful!"

Jun 17, 2020 by C. F.
"Staff is very warm and friendly. "

Jun 11, 2020 by C. R.
"my therapist listened to what I needed"

Jun 7, 2020 by A. A.
"Therapist are friendly and listen to what i want."

Jun 6, 2020 by K. H.
"Immaculate facility! Both waiting area and massage rooms. Friendly, helpful people at the desk. Appointments always run on time. Talented therapists who listen to what I need and act accordingly. "

Mar 22, 2020 by J. W.
"The masseuse was very kind and listened to all my requests. She made sure I was comfortable the entire time. "

Mar 21, 2020 by P. L.
"Pleasant experience, focused on the area that was giving me trouble and helped a lot! "

Mar 20, 2020 by S. M.
"I love Robby!!"

Mar 19, 2020 by K. F.
"Love you guys!"

Mar 19, 2020 by L. C.
"I love that the front desk folks know me by name and greet on my way into the location. I really appreciate whoever assigned my to Myiesha.I have really loved being connected with her for over 3 years. And I really appreciate it that since I have been coming to location, that you made your massage tables wider. I was afraid of falling off when I started getting massages. (hehehe-Myiesha) can explain this to you. I really just enjoy my time at Elements. "

Reviews Provided by Listen360