Our Clients Love Us!
In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Short Pump have to say:
Dec 9, 2018 by K. L.
"I had my first massage on months since moving to Richmond. The front desk staff were friendly and welcoming and my therapist-Gwen was nice. "
Dec 9, 2018 by K. O.
"I like how serene the front office is. I also appreciate how professional everyone that works there is! "
Dec 9, 2018 by C. R.
"The customer service is wonderful! I look forward to each session! "
Dec 6, 2018 by S. F.
"Clean facility and pleasant staff. I love the massage from Shannon. Thoughtful, kind, friendly and professional. "
Dec 5, 2018 by C. C.
"Quality customer service from front desk and massage was tailored to exactly what I needed most"
Dec 4, 2018 by T. D.
"Miesha was really great. She has a beautiful spirit and is very efficient and professional. She came highly recommended and her reputation perceives her. The rooms are perfect for relaxing and the scents were not overbearing. You all have a great thing going. Keep up the good work!!!"
Dec 3, 2018 by P. O.
"Your staff was very professional from check in to check out."
Dec 2, 2018 by A. L.
"the staff is great"
Dec 2, 2018 by M. G.
"Great overall program."
Nov 29, 2018 by L. P.
"The atmosphere in the front check-in area is very calming and nice. The receptionists are efficient and helpful. Having the notebook on the table where you can look up the different therapists is helpful. I had Evan as my massage therapist and he was very professional. He checked with me a couple of times during the massage to make sure the pressure wasn't too much or if the pressure needed to be more. I always recommend Elements Massage if anyone asks for a recommendation."
Nov 26, 2018 by J. H.
"Everyone is so friendly and welcoming. My massage was awesome too!"
Nov 16, 2018 by S. B.
"Everything is clean and the staff is very professional. The massage is amazing!"
Nov 16, 2018 by E. B.
"Clean, professional staff. Just a nice place!"
Nov 10, 2018 by S. K.
"Amazing! Loved my guy!"
Nov 9, 2018 by C. P.
Nov 8, 2018 by L. S.
"The staff, especially Amy, the receptionist. She made me feel so welcome!"
Nov 6, 2018 by T. M.
"Everyone is so nice and pleasant!"
Nov 4, 2018 by R. E.
"Myeisha was knowledgeable about how to help me with my many tight muscles.
It was a very good massage."
Nov 1, 2018 by J. T.
"Good location and friend staff"
Oct 31, 2018 by K. H.
"Clean facilities, friendly staff, well trained massage therapists."