Skip to main content

Short Pump

The Shoppes at Westgate

Request An Appointment

11709 W Broad St
Richmond, VA 23233


Mon - Sat 9am - 9pm
Sun 10am - 7pm
24-Hour Cancellation Policy

Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand.  Simply the best massage, that's the Elements Way.  Therapeutic, handcrafted, and personalized.  But don't take our word for it, read what real clients at Elements Short Pump have to say:

Reviews Provided by Listen360

Oct 18, 2019 by C. R.
"Excellent Massage Therapist. Shannon was strong and knew what she was doing. Great Job!"

Oct 18, 2019 by M. A. B.
"Friendly staff. Great massages! "

Oct 16, 2019 by J. T.
"Variety of massage offerings."

Oct 11, 2019 by B. M.
"Quick to get an appointment, friendly staff, great deep tissue massage to help an injury. "

Oct 9, 2019 by J. J.
"After having a poor experience my first visit i was contacted by the manager to try yo rectify my problem. I was set up with a different therapist who listened to what I wanted and fid s very good job. I appreciate that i was contacted and will go back for follow ups "

Oct 7, 2019 by R. K.
"From the moment I walked into your studio to the moment I left fully relaxed I felt like a valued and cared about person. Not a customer. A person. Your front desk staff was intuitive and worked with me then Robby.... Robbie is an artist. He took the time to explain to me what he was going to do and why. He educated me on the dynamics of what I was going through and paid extra attention to my body's needs. I've had many massages before but this one... this one beats them all combined. "

Oct 6, 2019 by A. M. G.
"Very professional and sweet girl Listened to my requests An amazing massage!"

Oct 2, 2019 by S. S.
"Very friendly and comfortable environment. "

Sep 30, 2019 by C. F.
"The staff is super friendly and the atmosphere is great. Myeisha continues to do an excellent job and is totally in sync and harmony with what my body and mind needs. I'm positive that she has helped me prevent episodes of sciatica. I just tell her to do whatever she thinks and she always hits all the spots that even I didn't realized were so stressed and needed worked on. I really can't say enough good things about Myeisha and I've gone to her every month for the past couple of years and when I moved to WV for a year, I made trips back to get my massages. I try to get 2 hour massages each time, but 90 minutes is perfect too. She's in high demand so I book my massages out for several months now. Not sure what else to say other than she's the best and I would give her much higher than a 10 if I could. I really look forward to my appointments and if you have to reschedule, the staff is very helpful to get another spot that fits my schedule. "

Sep 30, 2019 by T. M.
"Gwen is so nice! And the massage was awesome, too! Thanks Gwen!"

Sep 29, 2019 by M. P.
"I like the inviting atmosphere and Robbie is the best."

Sep 29, 2019 by S. G.
"Personalized care"

Sep 28, 2019 by D. N.
"They are all very friendly and very thorough. We actually discuss certain muscular issues that I have and work through it. The massage therapists are amazing in all aspects and always remain professional. I love this place"

Sep 28, 2019 by M. e. C.
"Warm greeting upon arrival. Interest in my needs. Gwen gave a very good massage to reduce stress She identified and focused on areas and then addressed them "

Sep 24, 2019 by M. B.
"I love the people and massage therapists. "

Sep 24, 2019 by K. F.
"Friendly and efficienr staff. Great service. Knowledgeable therapists."

Sep 21, 2019 by A. L.
"Consistently excellent massage from Robby. "

Sep 21, 2019 by N. K.
"First massage, will definitely go back!"

Sep 19, 2019 by M. E.
"Shannon was excellent. She was able to speed up the release of my trapped nerve. Pressure was spot on, thorough and professional."

Sep 19, 2019 by C. B.
"Right from the moment you walk in the door there is such a friendly atmosphere. I just love Myeisha. She not only gives a great massage, but makes each one of her clients feel special. "

Reviews Provided by Listen360