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Mon - Sun 9am - 9pm
24-Hour Cancellation Policy
Elements Massage 11709 W Broad St
Richmond, VA   23233
(804) 835-5115 Elements Massage$49 to $99

Short Pump

The Shoppes at Westgate

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11709 W Broad St
Richmond, VA 23233


Mon - Sun 9am - 9pm
24-Hour Cancellation Policy

Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand.  Simply the best massage, that's the Elements Way.  Therapeutic, handcrafted, and personalized.  But don't take our word for it, read what real clients at Elements Short Pump have to say:

"Rashida was absolutely amazing! I was visiting from Florida to see family in the area and had a serious crick in my neck. I was in desperate need of a deep tissue massage, and Rashida delivered beyond expectations. She was professional, intuitive, and truly skilled—one of the best massage therapists I've ever had, and I get massages regularly. I felt better immediately after our session. Highly recommend her if you're in the area and in need of real relief!"

K. B., Apr 20, 2025

"Ran the monument 10k on Sat. Did a great job releasing the tension from my legs along with other tips to help with recovery. "

S. J. I., Apr 15, 2025

"Online scheduling. Friendly staff. Add on options. "

K. L., Apr 8, 2025

"Star was great working on my knots! "

J. C., Apr 3, 2025

"Lily was great!!"

C. D., Apr 2, 2025

"The staff is very friendly. The massage therapists are great at their work and I always leave feeling so much better. I also love that there is a membership program. I was recently pregnant and an old injury was flaring up due to the additional strain of pregnancy. I was able to do the membership plan to get the relief I needed and still be able to afford the service."

M. G., Apr 2, 2025

"Everyone from the front desk, online self booking service, and Joseph (my massage therapist) are ALL amazing. I already had several sessions with Joseph but my last session was the BEST one I’ve received so far and I have had A LOT of massages during the course of my life. I truly enjoy coming here and my positive experiences continue and are very consistent whenever I go! It isn’t easy dealing with people every day! I completely get it and great service is RARE! Great job everyone (Jasmine-you’re doing amazing at overseeing your territory! Keep up that amazing talent and work!) and make sure Joseph doesn’t go anywhere! He’s great!"

J. L., Mar 30, 2025

"The people are friendly, and the facility is clean. I like the quiet vibe there."

M. R., Mar 19, 2025

"Great!!!!!! Very friendly. True deep message i have trying to find for a long time. "

K. S., Mar 16, 2025

"Savanah was very good and knowledgeable. She made me feel comfortable."

D. G., Mar 6, 2025

"Leshaun is great! I’m suffering from TMJ and she has expertise in this area. I left feeling much more relaxed and in a lot less pain!"

N. O., Mar 6, 2025

"Great massage!"

D. A., Mar 5, 2025

"The therapist, Peyton."

M. G., Mar 4, 2025

"Rasheeda was great. The combination of pressure, her time management to ensure the entire body was covered, and her intuition to work into certain spots was GREAT.

I was a member of a different massage company and aromatherapy was included in the 90-minute massage price and not an add on. "

S. D., Mar 3, 2025

"Tamia gave thr best massage I've ever had. So professional and welcoming."

D. F., Mar 2, 2025

"Dave was attentive and asked questions to clarify my needs. He was attentive throughout and thoughtful, even gave me some info on how to deal with post op care"

B. W., Mar 2, 2025

"Lily was awesome! She had just the right amount of pressure of my sore shoulders. "

A. C., Mar 2, 2025

"Professional and clean! Great massage too! "

R. N., Mar 1, 2025

"Good facial. "

J. M., Mar 1, 2025

"Peyton did a great job. Very professional and courteous. She explained the process in detail. "

P. M., Feb 27, 2025