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Short Pump

The Shoppes at Westgate


11709 W Broad St
Richmond, VA 23233

Mon - Sat 9am - 9pm
Sun 10am - 7pm
24-Hour Cancellation Policy

Our Clients Love Us!

In a nationwide survey of massage clients by, Elements Massage received the highest customer satisfaction score of any massage studio brand.  Simply the best massage, that's the Elements Way.  Therapeutic, handcrafted, and personalized.  But don't take our word for it, read what real clients at Elements Short Pump have to say:

Reviews Provided by Listen360

Jul 11, 2019 by L. H.
"I enjoyed a 90 minute massage this week with Robby.. he was absolutely incredible! Very professional, courteous and caring - he listened to my needs and concern areas and checked in a couple of times during the session. I look forward to scheduling with him again when / if I’m back in the Richmond area! "

Jul 9, 2019 by J. D.
"Nice and friendly and east to get an appointment. "

Jul 8, 2019 by T. G.
"Gwen knows exactly what I need. Check in and out is always smooth and easy. The overall experience is calm and pleasing."

Jul 7, 2019 by L. C.
"Great experience!:) Looking forward to returning next month."

Jul 6, 2019 by V. S.
"Robbie does an excellent massage! Great staff and relaxing experience ❤️"

Jul 2, 2019 by A. W.
"the massage was excellent. I was very pleased with the way she focused on the tense areas. "

Jul 2, 2019 by J. H.
"Yolanda gives the best massages!"

Jun 30, 2019 by T. P.
"Massage therapists are very response to what is needed. "

Jun 28, 2019 by L. W.
"Friendly professional knowledgeable "

Jun 28, 2019 by R. C.
"Nice clean facility. Seems to be well mantained. Booking services is easy. Staff is friendly. Would like to see more detailed information on each therapist's education / certification."

Jun 23, 2019 by L. W.
"Everything is always great! "

Jun 22, 2019 by D. S.
"Excellent professionals "

Jun 20, 2019 by K. F.
"Very nice staff, service is exceptional "

Jun 20, 2019 by R. N.
"EVERYTHING! Great service from the welcome to the goodbye. Looking forward to coming back in the near future. "

Jun 19, 2019 by L. E.
"Yolanda is wonderful. Staff is always helpful and friendly."

Jun 19, 2019 by M. P.
"The friendly staff and excellent massage therapists."

Jun 17, 2019 by H. B.
"Competence, caring, professiolism. "

Jun 8, 2019 by R. S.
"I get a friendly greeting when I arrive. Yolanda knows me and my problem areas, not to mention, we get along wonderfully!"

Jun 7, 2019 by D. C.
"Flexibility in scheduling. Friendliness"

Jun 2, 2019 by R. E.
"Yolanda is a good massage therapist."

Reviews Provided by Listen360