Skip to main content
Mon - Sun 9am - 9pm
24-Hour Cancellation Policy
Elements Massage 11709 W Broad St
Richmond, VA   23233
(804) 835-5115 Elements Massage$49 to $99

Short Pump

The Shoppes at Westgate

Book Now

11709 W Broad St
Richmond, VA 23233


Mon - Sun 9am - 9pm
24-Hour Cancellation Policy

Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand.  Simply the best massage, that's the Elements Way.  Therapeutic, handcrafted, and personalized.  But don't take our word for it, read what real clients at Elements Short Pump have to say:

"Excellent service. My massage therapist and I spoke about what I was looking for from the massage. After she made recommendations based on what she observed. My only feedback is that I was to receive a 60 minute massage. I arrived before my appointment so was on time. By the time the massage started it was almost 10 after. The massage ended on time, which makes sense to me because they have other appointments but I believe I only received a 50 minute massage. If that is standard, I think it should be booked as a 50 minute massage rather than 60."

E. D., Jul 24, 2024

"Surprisingly the best message I ever had it was different the staff was very pleasant and polite and professional who definitely recommended to other people"

S. J., Jul 22, 2024

"Front desk staff is helpful and efficient. Like being able to book online. Therapist is great. Responsive to feedback "

B. W., Jul 22, 2024

"Service is prompt and professional. "

K. C., Jul 22, 2024

"Peyton was amazing! She listen to my needs and requests and went above and beyond. Very pleased with her service and plan to schedule another appointment soon!"

K. L., Jul 21, 2024

"very professional. you know what you are doing"

J. C., Jul 17, 2024

"The service is friendly, professional and tailored to what is needed"

R. E., Jul 7, 2024

"Bobbi was great! She listened to what I wanted and paid careful attention to knots that needed to be worked out. Everyone was very friendly!"

C. S., Jul 3, 2024

"The affordability of different options and simplicity for scheduling are great. "

S. C., Jul 1, 2024

"I really liked my masseuse professional. She had read what I put on the forms, displayed that with her treatments, and seemed interested in promoting your brand. "

G. W., Jul 1, 2024

"Great massage for Rasheed!"

T. A., Jun 30, 2024

"Front desk staff is friendly. Monica is great therapist. "

D. B., Jun 30, 2024

"Amazing "

S. R., Jun 29, 2024

"Sky is the GOAT. "

J. F., Jun 27, 2024

"Overall, pleasant experience, no high pressure sales at all! I will likely return on an occasional visit as has been my habit with massages."

M. K., Jun 26, 2024

"My massage therapist Monica was so friendly and very attentive to my needs. Best scalp massage ever!"

B. S., Jun 24, 2024

"Sabrina gave a great massage after listening to me!"

S. G., Jun 20, 2024

"The staff was warm and friendly. The place was clean and inviting. I felt welcome and relaxed. I will come again. "

F. R., Jun 18, 2024

"Great service by Starr!"

S. V., Jun 18, 2024

"Best massage and stretching ever!"

M. G., Jun 18, 2024