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Short Pump

The Shoppes at Westgate


11709 W Broad St
Richmond, VA 23233

Mon - Sat 9am - 9pm
Sun 10am - 7pm
24-Hour Cancellation Policy


Our Clients Love Us!

In a nationwide survey of massage clients by, Elements Massage received the highest customer satisfaction score of any massage studio brand.  Simply the best massage, that's the Elements Way.  Therapeutic, handcrafted, and personalized.  But don't take our word for it, read what real clients at Elements Short Pump have to say:

Reviews Provided by Listen360

Jun 17, 2019 by H. B.
"Competence, caring, professiolism. "

Jun 8, 2019 by R. S.
"I get a friendly greeting when I arrive. Yolanda knows me and my problem areas, not to mention, we get along wonderfully!"

Jun 7, 2019 by D. C.
"Flexibility in scheduling. Friendliness"

Jun 2, 2019 by R. E.
"Yolanda is a good massage therapist."

Jun 2, 2019 by E. D.
"Loved it!!! "

May 31, 2019 by V. S.
"The shop was very clean and the massage therapist was very good. She listened to my requests and did a very good job."

May 26, 2019 by C. C.
"The best massage ever, I'm torn between telling everyone to share the love and telling no one so I can keep the secret to myself. "

May 23, 2019 by J. R.
"Nice people and nice environment "

May 23, 2019 by A. L.
"Robby is great. Very friendly staff at the front. And I like what the manager did a few years back. He did not have to that. "

May 22, 2019 by E. P.
"Shannon was so awesome and I really felt comfortable during my session. I also explained I had sunburn on my shoulders & legs and she made sure I was comfortable the whole time! "

May 20, 2019 by C. G.
"Front desk was friendly and knowledgeable. Massage therapist listened to my concerns then worked on those areas. Very professional and courteous."

May 19, 2019 by B. B.
"Professional and courteous service. Calming environment. Friendly staff. Good customer service. Warm welcome. "

May 18, 2019 by L. W.
"Very good masseuses "

May 11, 2019 by M. M.
"Myeisha was so great. She was professional and incredibly talented. The facility was clean and the reception area was peaceful. "

May 10, 2019 by C. D.
"Therapists that have ability to do a variety of massage whether for relaxing or therapy. Nice ambience"

May 7, 2019 by M. B.
"Respectful, courteous, felt comfortable throughout. Gwen was great!!!"

Apr 28, 2019 by P. K.
"Several excellent massage therapists to choose from at a reasonable price."

Apr 24, 2019 by C. B.
"Everybody at Elements Massage is both professional and friendly. I love my monthly massage, so relaxing. "

Apr 20, 2019 by K. B. V.
"We very much appreciate the scheduling flexibility and the fact that, as a couple, we can alternate services on a monthly basis."

Apr 20, 2019 by L. P.
"The receptionists are very helpful and pleasant. Yolanda was very friendly and professional and seemed to genuinely care about my comfort and my massage experience."

Reviews Provided by Listen360