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Mon - Sun 9am - 9pm
24-Hour Cancellation Policy
Elements Massage 11709 W Broad St
Richmond, VA   23233
(804) 835-5115 Elements Massage$49 to $99

Short Pump

The Shoppes at Westgate

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11709 W Broad St
Richmond, VA 23233


Mon - Sun 9am - 9pm
24-Hour Cancellation Policy

Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand.  Simply the best massage, that's the Elements Way.  Therapeutic, handcrafted, and personalized.  But don't take our word for it, read what real clients at Elements Short Pump have to say:

"Great service!"

M. G., May 19, 2025

"The people and the massage therapist does a wonderful job. "

L. V., May 19, 2025

"Peyton is awesome! Highly recommend."

D. A., May 14, 2025

"My theraptist was amazing!! The overall feel was so relaxing and I will be going back!!!"

T. C., May 13, 2025

"Very friendly and professional and experienced."

S. K., May 11, 2025

"Mike asked me about my health and any problems or concerns (and he listened). Then he gave a thorough, firm massage, following the muscle fiber with his hand/thumb. Afterward, he gave some thoughtful, good advice.
He is calming, and professional. I was very pleased and highly recommend him. "

S. S., May 6, 2025

"Constance is Amazing. She is super deep tissue and knows her anatomy too. A very nice person too. Can’t wait to see her again!! . "

J. C., May 6, 2025

"Lily was very attentive to my needs and took care of my issue like a true professional!"

J. P., May 2, 2025

"Peyton makes a Massage at Elements the most relaxing and best ever. I highly recommend Peyton for massage therapy. I will use no other

Quinton E Yancey"

Q. Y., Apr 30, 2025

"Ease of scheduling
David was wonderful! "

V. M., Apr 28, 2025

"Got an amazing and relaxing massage from Crystal. As someone not from the area but working on a project in the area i was greatly satisfied by the consistency in process and quality people at another Elements Massage. "

S. C., Apr 26, 2025

"Rashida was absolutely amazing! I was visiting from Florida to see family in the area and had a serious crick in my neck. I was in desperate need of a deep tissue massage, and Rashida delivered beyond expectations. She was professional, intuitive, and truly skilled—one of the best massage therapists I've ever had, and I get massages regularly. I felt better immediately after our session. Highly recommend her if you're in the area and in need of real relief!"

K. B., Apr 20, 2025

"Ran the monument 10k on Sat. Did a great job releasing the tension from my legs along with other tips to help with recovery. "

S. J. I., Apr 15, 2025

"Online scheduling. Friendly staff. Add on options. "

K. L., Apr 8, 2025

"Star was great working on my knots! "

J. C., Apr 3, 2025

"Lily was great!!"

C. D., Apr 2, 2025

"The staff is very friendly. The massage therapists are great at their work and I always leave feeling so much better. I also love that there is a membership program. I was recently pregnant and an old injury was flaring up due to the additional strain of pregnancy. I was able to do the membership plan to get the relief I needed and still be able to afford the service."

M. G., Apr 2, 2025

"Everyone from the front desk, online self booking service, and Joseph (my massage therapist) are ALL amazing. I already had several sessions with Joseph but my last session was the BEST one I’ve received so far and I have had A LOT of massages during the course of my life. I truly enjoy coming here and my positive experiences continue and are very consistent whenever I go! It isn’t easy dealing with people every day! I completely get it and great service is RARE! Great job everyone (Jasmine-you’re doing amazing at overseeing your territory! Keep up that amazing talent and work!) and make sure Joseph doesn’t go anywhere! He’s great!"

J. L., Mar 30, 2025

"The people are friendly, and the facility is clean. I like the quiet vibe there."

M. R., Mar 19, 2025

"Great!!!!!! Very friendly. True deep message i have trying to find for a long time. "

K. S., Mar 16, 2025