Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Bown Crossing have to say:

"Staff is professional, courteous and informative."

R. D., Aug 15, 2026

"Florah was amazing. My skin is still glowing. "

M. H., Aug 14, 2026

"Friendly receptionist who clearly knew what was going on. Rooms, bed, lighting, music all very comfortable and relaxing. Karina was terrific. The massage experience was really great. Will be back"

C. O., Aug 6, 2026

"Friendly helpful front desk staff, skillful therapist and clean modern therapy."

M. S., Aug 5, 2026

"Michael has always done a great job finding areas of need. Always feel better and refreshed after my appointments."

K. R., Aug 5, 2026

"Friendly service, ease of appointment, great messause. "

P. O., Jul 30, 2026

"It was good, a bit painful but because it was necessary, she did a good job at telling me if it was too painful to let her know"

B. E., Jul 28, 2026

"Michael was great massage therapist."

K. M., Jul 28, 2026

"Everybody is professional"

P. B., Jul 26, 2026

"Communication and scheduling are very good! I generally try to stay with the same massage therapist or aesthetician but I know they sometimes change! Each has been very very good and thorough and professional. I love my Elements and the Sanitas products, too. "

B. L., Jul 24, 2026

"Sophie is best I’ve had at elements. Hopefully she never leaves "

T. O., Jul 19, 2026

"They staff are really friendly at the front desk, and the facilities are nice. Ashley C is the best massage therapist! I'm sure there are other therapists that are good, but she's, my favorite. I also had a facial by Alisha and she was fabulous too."

J. B., Jul 18, 2026

"Comfortable and great hot stones"

T. M., Jul 17, 2026

"Brooke is phenomenal! Shes great with pressure and making sure it’s just the right amount. I love that she works on my knots too. I look forward to every appointment. Thank you for listening 🙏"

T. W., Jul 16, 2026

"Morgan is awesome, enjoy seeing her and her therapy sessions with earnest."

L. R. T. S., Jul 14, 2026

"The front desk staff are friendly and helpful in ensuring everything is communicated clearly. Britney is amazing."

D. S., Jul 14, 2026

"Good stretching. My body needed it."

L. F., Jul 11, 2026

"Very nice Spa....comfortable, clean and peaceful.
Kirsten was an EXCELLENT masseur -- very professional, kind and caring.
Very good value."

S. S., Jul 10, 2026

"I received an excellent relaxing massage by Katrina!!!"

M. A., Jul 9, 2026

"Friendly receptionists. Excellent theraposts."

B. N., Jul 9, 2026