"I appreciate the fact that the front waiting room has become quieter. It’s hard to calm down when there’s lots of talking. The quieter conversations are appreciated. I nearly always schedule myself for a 90-minute massage. I believe this is false advertising. I am called back to the room, the therapist takes a few minutes to check in with me, and then I prepare to get on the table. The massage begins. I am fully dressed and have checked and literally in less than 90 minutes. The massage is definitely not even remotely close to being 90 minutes. I feel cheated. I do, however, want to express my appreciation for the kindness of the front staff, and Rena is an outstanding therapist. She’s kind and professional. She also is great about tucking in the sheet to protect my privacy. She always has a great attitude as well. "
T. P., Oct 17, 2025