Please understand that your therapist’s time has been reserved especially for you. Without the required 24 hour notice or failing to show up for an appointment will result in a fee, as follows:
Cancellation Policy: We require a 24 hour notice to cancel or reschedule your appointment. A $35 fee is assessed for any appointment not canceled within 24 hours.
No Show Policy: Any no show for a scheduled appointment will be charged a full session fee (the full price of the massage session).
If you are redeeming a gift card and fail to cancel or reschedule, your gift card will be redeemed and will no longer be valid.
Appointments scheduled within the 24 hour window are considered confirmed and cannot be canceled or rescheduled without penalty.