Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Saugus have to say:

"Great pressure! Felt fantastic leaving"

D. G., Jul 11, 2026

"Therapist was amazing place clean everyone friendly. "

P. H., Jul 10, 2026

"Pretty much everything "

K. (. G., Jun 27, 2026

"I am a regular visitor to the Saugus location and the staff and facilities are warm and friendly. I am greeted every time I arrive and the check in, check out and rebooking process is always easy and I have never had any errors.

Dani-Lu, is my regular massage therapist and always does a fantastic job. She absolutely deserves praise, a raise and public recognition for how great she is at her job…. But please make sure you don’t fill up her schedule so much I cannot set my next appointment!
Keep up the great work!
Tom"

T. O., Jun 26, 2026

"It was a great experience. The entire team was awesome and I highly recommend this location. "

R. M., Jun 23, 2026

"Great personal touch to trouble areas "

M. B., Jun 20, 2026

"Assia does a great job and is very kind and knowledgeable."

A. M., Jun 18, 2026

"Friendly and professional front desk and therapist Dan has done a great job working with me "

C. G., Jun 13, 2026

"Professional, clean, on time and a great massage!!"

L. T., Jun 9, 2026

"wonderful"

T. M., Jun 7, 2026

"Iv been going here for years. Love the front desk staff. Everyone is so friendly!! I only use one masseuse. But they are all good"

S. O., Jun 6, 2026

"Great service"

G. B., Jun 1, 2026

"I love going to Elements. Liz & Assia are great."

D. P., May 21, 2026

"We enjoy the welcoming feeling when we come in. Recommend this location without adout. "

M. W., May 15, 2026

"The staff! I have been going to elements in Saugus for about seven years. Whether I’m going to see Liz for one of her incredible massages or a Alyse for an expertly done facial, I always look forward to my visits and walk out the door feeling relaxed and renewed.The entire team at Elements in Saugus has taken incredibly good care of me since day one, especially Sasha at the front desk. She is so personable, and friendly, and makes me feel so welcome as a regular customer/member. "

K. C., Apr 30, 2026

"It was just what I needed! Abraham was amazing!"

C. K., Apr 25, 2026

"Staff is always pleasant from the reception to the tech . It has always been this way. "

S. W., Apr 22, 2026

"Dan was professional, knowledgeable and a great guy"

d. r., Apr 12, 2026

"Great experience. Masseuse was great very polite and easy talk to"

E. L., Mar 31, 2026

"Extreme professional in their class and effective results!"

L. B., Mar 20, 2026