To cancel or reschedule your appointment, we require 24 hours notice to avoid being charged. As a courtesy to our other guests and staff, appointments will be automatically canceled 15 minutes after the scheduled start time and charged according to the cancelation policy. We regret that late arrivals will not receive extension of scheduled appointments. In special cases, and when our schedule will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advance notification of your late arrival.