Our Clients Love Us!
In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Western Springs have to say:
Nov 21, 2017 by S. S.
"I got a real deep tissue massage that made a difference immediately. "
Nov 17, 2017 by Y. M.
"I like that the massage therapists are matched to clients by preferred technique. I LOVE my massage therapist, Dawn. She gives me my perfect massage!"
Nov 11, 2017 by A. P.
"Very friendly staff. Comfortable environment and smooth process. Will recommend!"
Nov 8, 2017 by M. L.
"The entire experience, from the moment you walk in, is serene & relaxing. There are options offered to add on to the massage, but they are never pushed on you. The massage therapists talk to you about what you are looking for & truly listen. "
Nov 8, 2017 by S. W.
"therapists and receptionists are great!"
Nov 6, 2017 by C. M.
"Masseuse was very nice & accommodating to adjusting the massage based on my level of comfort. "
Nov 4, 2017 by E. F.
"The gratuity sheet at front desk is wrong. It shows a % based on non members rate and is wrong. "
Nov 2, 2017 by R. C.
"Convenient, professional and a good value. Great massage!"
Nov 2, 2017 by C. S.
"I love Elements. The staff is always friendly, they are punctual, and the massages are very relaxing. You can chat or simply drift away. The massage therapists have different styles but I don’t think you can go wrong with any of them. Try a few and determine what type works for you or keep changing for a different experience. If you go monthly join the club for a significant rate reduction. The facilities are modern and very clean. "
Nov 1, 2017 by M. V.
"My massage therapist, Mark P., is great and has really helped me after back surgery, even more so than physical therapy. Mary at the front desk is fantastic with billing and scheduling support; she is a true customer service asset."
Oct 31, 2017 by T. R.
"I enjoy using your facility for a massage but I would preferred if you didn't email me"
Oct 27, 2017 by B. B.
"My massage was with Rebecca. She was great and seemed very knowledgeable. She spent more time on my problem areas and really coordinated her time well."
Oct 23, 2017 by A. M.
"Fantastic massage, relaxing environment, professional staff. "
Oct 22, 2017 by G. S.
"I appreciate the calm atmosphere and heated massage tables. Everyone should have a massage just to experience it."
Oct 22, 2017 by C. T.
"Nicole does a great job."
Oct 20, 2017 by A. B.
"Very Professional and personable. Everyone greeted you with a smile. Very timely and interested in what your needs are. "
Oct 20, 2017 by C. S.
"Great massage and nice atmosphere. Lighting in massage room could be just a notch brighter."
Oct 19, 2017 by S. A.
"i am very impressed and pleased with my treatments from Charlotte. Also Mary at the front desk is great to work with and gives a good impression to all."
Oct 19, 2017 by L. C.
"Ease of getting an appointment. Groupon made it very affordable. Feedback from massage therapist. "
Oct 18, 2017 by J. G.