Hello, I'm Rob, the new Lead Therapist, at Elements in West Allis. I am very thankful for the opportunity to accept this position. I've been a massage therapist for six years and have worked in a multitude of areas in the massage industry from therapeutic studios such as Elements to relaxation-focused spas. With this new role I want to ensure not a good, or great, visit for clients but a superb visit to all clients and members who walk in the door.
One of the ways to ensure a superb visit, I feel, is for all therapists to have an expert level of communication, actively listening to the client's needs and understanding the client's wellness goals.
A few ways we, as therapists, try to achieve this is not only by leaving the initial consultation with a firm understanding of what the client wants to get out of the massage but also by checking in with the client during the massage to see if there are any areas the client would like to go over again. It's our job to help you, and we want to make sure we are addressing all of your problem areas!
Lastly, I would like to establish a open line of communication between every client and the studio to ensure that our therapists are held to a high standard. Receiving feedback, concerns and suggestions for improvement can be challenging, so to establish an open line of communication, I'd like to extend an invitation to email me at elements.westallis.leadmt@
I'm eager to hear reviews, good or bad, things therapists can improve on, or suggestions/praise regarding the studio to ensure top notch service and superior quality of massage.