Our Clients Love Us!
In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Sunnyvale, CA have to say:
Nov 17, 2017 by M. W.
"Diana is absolute magic! I would recommend her specifically."
Nov 17, 2017 by G. G.
"Well-trained, professional massage therapists."
Nov 15, 2017 by J. S.
Nov 15, 2017 by M. S.
"The whole atmosphere is wonderful and relaxing. My therapist, Dee, is amazing. She’s attentive and remembers my preferences. I always look forward to seeing her and she gets better and better. "
Nov 11, 2017 by E. W.
"The cost is a bit pricey but you do provide a great quality massage."
Nov 8, 2017 by J. S.
"Mike, the therapist I visited with, Was incredible!"
Nov 7, 2017 by L. K.
"No contracts, no sales pressure, the therapists I have seen for the most part spend the time to listen to me and get to know me and my body. Nadia when I saw her last time let me know that time was running out and checked in with me to see what I would prefer she focus on because she wouldn't have time for both my arms and the front of my legs. The very first massage I had I wasn't upset with but I didn't feel like he was listening to me or to what I wanted. When asked by the receptionist how it was for me I shared my feedback. I wasn't complaining but she asked me what I thought. When I came in the next month I was told that the massage that day was complimentary because I wasn't happy last time. They have great customer service and are genuinely interested in their customers getting relief and feeling better. They don't try pressure you into adding more time or other expenses into your massage. They are truly focused on giving the customer what THEY want not whatever product they are trying to push this month. Last month I received a free hot stone/sea salt addition to my massage because they were trying it out. This month there was a sign on the front desk offering it but no one asked if I wanted it or tried to pressure me into it. Also Nadia used biofreeze on my knees and wrote down for me the name of it but wasn't trying to sell it to me. She wrote it down because I asked her what it was called. You can share my first name and last initial."
Nov 6, 2017 by D. F.
"An excellent service, from front door to massage table. "
Nov 5, 2017 by C. B.
"My massage therapist was professional and courteous."
Nov 3, 2017 by M. B.
"Jay is truly fantastic! I appreciate having the option to have a sports therapy type of massage. I unknowingly booked Jay without this knowledge and couldn't be happier. I finally feel like after all of the massages I have been getting, Jay made an impact on how I've been feeling more so than any other massage therapist at the other venues I tend to get massages. I've already booked my next appointment with Jay!"
Nov 3, 2017 by B. B.
"I've tried 3 massage therapists at Elements & they were all very good. They have all been very accommodating."
Oct 30, 2017 by L. D.
"Rita is amazing and I will rate her 10 but she is the reason I come to elements so I cant really comment on the rest"
Oct 29, 2017 by D. B.
"Jay has helped the numbness in my right arm and the tightness in my neck, shoulders, and lower back."
Oct 28, 2017 by S. S.
"Really hard push to become a member made checkout awkward. Also a therapist I really liked is no longer there. Still like Elements overall though."
Oct 28, 2017 by E. V.
"Very professional and satisfying. My original massage was horrible but this recent experience was great. It was night and day from my first visit. Definitely will come back for continued massages."
Oct 27, 2017 by T. N.
"Nice and clean Message therapist very nice and friendly "
Oct 26, 2017 by M. J. O.
"The cost of your wellness plan is reasonable. "
Oct 24, 2017 by M. H.
"Friendly front desk staff and the best massage of my life from Jay."
Oct 22, 2017 by A. B.
"Convenient scheduling and convenient location."
Oct 22, 2017 by M. F.
"Always very polite service at the counter. Love the flavored water ;) I’ve had massages ranging from very good to excellent. "