Our Clients Love Us!
In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Richmond have to say:
Oct 10, 2018 by Y. Y. P.
"Staff made me feel very welcome and did not rush even though I was running late"
Oct 9, 2018 by B. K.
"Kylie is the best I've ever had! She's extremely knowledgeable and really listens to the clients needs. In my case helping me with an injury."
Oct 7, 2018 by M. B.
"Very professional "
Oct 7, 2018 by L. G.
"Staff is kind and helpful. Courtney is a great masseuse. I see her monthly and she’s why i got in the healthy plan "
Oct 7, 2018 by R. A.
"The friendliness of the staff. They make you feel comfortable and get to know you so they can better serve your needs . "
Oct 6, 2018 by T. B.
"I enjoyed my massage, Courtney listen to my issues and tried to help me with those. "
Oct 3, 2018 by D. B.
"Very personable, friendly and professional"
Oct 1, 2018 by K. H.
"From the moment I walk into the door the atmosphere is great. I love their customer service and the warmth they bring and how they treat you. The massage therapist is beyond awesome. You put everything together and you're floating on clouds. If I could give them more than a 10 I would. Great place!"
Sep 27, 2018 by A. A.
"Nice, clean, comfortable experience with respectful staff that contoured my massage to meet my needs. Very pleased. As someone with some chronic neck issues, a single massage as an adjunct to some chiropractic care made a world of difference in my pain. Will likely be getting more regular massages to manage my symptoms so I can continue to live as active a lifestyle as I can. Thanks to Kenny for a great experience!!"
Sep 23, 2018 by A. B.
"Prompt, professional attention to details. Always asking what are the current issues."
Sep 23, 2018 by S. D.
"The atmosphere was calm and serene. The people were soft spoken and pleasant. What an amazing experience. "
Sep 22, 2018 by D. L.
"Courtney was very friendly. She talked softly when she needed to ask me something. Otherwise it was quiet the whole time, which is what I like. I also liked the pressure that she used and suggestions for next time. "
Sep 19, 2018 by P. S.
"My masseuse. I forgot her name maybe Courtney?"
Sep 18, 2018 by P. G.
"Very good!!! Dana is great and listens."
Sep 17, 2018 by T. M.
"Dana is great. It’s clean. Easy. Quiet. Relaxing. "
Sep 17, 2018 by D. F.
"Staff was nice. They responded to call quickly. Session met every need. "
Sep 11, 2018 by S. S.
"Everything was great from the first encounter with the receptionist till the end. Everyone was warm and welcoming and very professional. "
Sep 10, 2018 by S. P.
"Talina gives a great massage and everyone is really friendly. "
Sep 9, 2018 by H. M.
"The friendly reception staff and good massage therapist combined to make this a very satisfying experience, again. I have been to the Richmond Elements facility before and will most definitely be going back again.. "
Sep 3, 2018 by M. B.
"Very professional. "