Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Richmond have to say:

"Friendly, competent people. A nice facility. Not the cheapest, but a quality experience."

D. C., Jan 24, 2026

"Mallory is fantastic. I am so glad you allow me to bring a friend to experience the spa with my prepaid monthly membership visits. Thank you."

A. G., Jan 14, 2026

"Great soothing massage. "

G. O., Jan 6, 2026

"Sheri was absolutely wonderful! I wanted just a relaxing massage and she did just that from head to toe!"

S. P., Dec 28, 2025

"Elements Massage Richmond always delivers a relaxing experience! The therapists there are great at listening to customers' needs and provide great service!"

A. H., Dec 22, 2025

"I always enjoy my time att Elements Massage."

J. R., Dec 13, 2025

"Leanna the therapist did a real good deep tissue massage. She really understood in doing where the body needs it.
"

J. M., Nov 30, 2025

"Good Massage Therapists.
Wish the locations have saunas/steam to compliment for better results. "

V. C., Nov 26, 2025

"Excellent therapist! "

L. B., Nov 23, 2025

"I live in Katy, but instead I go to the Richmond location, because of their customer service! They are always so friendly and easy to work with. Sometimes life happens and I have to reschedule at last minute. They make it very easy and I can’t say that about the place in Katy. Katy wanted to charge all kinds of fees and the Richmond location doesn’t. The Richmond location also has better massage therapist. I highly recommend Ted.

Casey "

C. B., Nov 21, 2025

"Great massage, on time"

K. B., Nov 15, 2025

"Mallory remembers my issues and gives an excellent massage. "

J. N., Nov 14, 2025

"Friendliness
Cleanliness
Soothing vibes atmosphere"

R. H., Nov 12, 2025

"Sherry was great"

E. K., Nov 6, 2025

"Best massage ever!"

O. I., Oct 27, 2025

"Tony was great! Not only did he listen to my concerns, he made sure to take his time and address all needed areas as well as give me advice on how to prevent any chronic pain in the future. I will highly recommend him for anyone that is struggling with pain and need to address the route of the problem. Having chiropractor experience really came in handy. "

A. T., Oct 26, 2025

"Leanne was very detailed and she always made sure I was comfortable "

S. J., Oct 23, 2025

"Reasonable pricing. Pleasant and clean atmosphere. I really like my masseuse, Sheri. "

D. C., Oct 17, 2025

"Excellent massage. Really helped me feels much better in my back"

G. O., Sep 25, 2025

"Very professional, clean facility & great masseuse."

K. D., Sep 15, 2025