Our Clients Love Us!
In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Richland, WA have to say:
Dec 6, 2019 by K. W.
"Kyle is amazing, he found my knots and did a sports massage for me. I’ve been sore for a few days now and currently in love with my massage therapist. Thank you!"
Dec 6, 2019 by B. V.
"EVERYTHING!! The ladies out front are always pleasant & helpful! I’ve never not had a great massage! Price is reasonable if you are a member! Thanks "
Dec 5, 2019 by M. L.
"Helpful and friendly"
Dec 4, 2019 by D. M. J.
"Massage therapist does a great job. Front desk people are friendly and helpful. I like the text reminders."
Dec 3, 2019 by H. G.
"Easy to get appointment and the staff are friendly."
Dec 2, 2019 by M. D.
"Calming environment. Great staff."
Dec 1, 2019 by M. T.
"Variety of therapists, flexible hours, and great location!"
Dec 1, 2019 by S. W.
"My massage therapist, Jorden!! "
Nov 30, 2019 by E. T.
"Very Professonal Amazing Customer Service.
Nov 27, 2019 by F. W.
"That your services are as described. I wanted deep tissue with some sports therapy work on my hips. That is exactly what i got!"
Nov 27, 2019 by A. A.
"Friendly staff. "
Nov 26, 2019 by P. S.
"professionalism of staff."
Nov 26, 2019 by J. S.
"It was a very comfortable setting! And would be, for anyone who is looking for a massage that targets problem areas! "
Nov 25, 2019 by A. R.
"Jorden has the right combination of being friendly without being intrusive and he gives me a great massage that always makes me feel better. Your prices are competitive and the receptionists are excellent. They make me feel welcome and remember me. Thanks!"
Nov 22, 2019 by B. M.
"Very nice people. Made me feel comfortable since it was my first massage ever."
Nov 21, 2019 by C. S.
"I’ve been coming here for almost 3 years. This place provides the ultimate customer service experience from entry to walk out. Also, Jennifer at the desk and Lida never cease to amaze me with their kindness and rapport."
Nov 21, 2019 by E. G.
"The massage therapists seem genuinely caring. They provide notes after each appointment and then they even seem to remember from one visit to the next (or they check their notes) which provides continuity. The front desk staff is great. They are so helpful in scheduling and rescheduling and they are very efficient. They are prepared to check you in just as you walk in the door without even saying a word and they are always smiling. The lobby is very comfortable and designed for relaxation. All in all, a great experience. "
Nov 21, 2019 by A. G.
"Marissa is amazing!"
Nov 19, 2019 by L. S.
"Hours and my therapist "
Nov 19, 2019 by A. I.
"Everything was great. Everyone on the front was very professional and courteous. My massage therapist was amazing, everything I asked for was addressed and was offered other services that really benefited me. Looking forward to going back soon."