Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Richland have to say:

"The front desk and massage therapist are great, professional, and understanding. "

R. A., Mar 28, 2026

"Jessica R is fantastic! I’ve recommended half my family to her now too! "

J. F., Mar 27, 2026

"I have be going to Elements on a monthly bases since about 2020 or 2021. Everyone is so friendly and polite. I wouldn’t be still going if I was not satisfied. "

L. M., Mar 27, 2026

"From the moment that you walk in to ELEMENTS MASSAGE, it’s a very calming atmosphere. It’s very relaxed and the people are very pleasant. The facility is very clean, comb, and definitely a Spa/Resort feeling. Absolutely recommend the care they provide. I’ve had both massage massages and facials and leave feeling very refreshed. "

L. D., Mar 19, 2026

"The quality of massage and friendliness of the staff"

T. P., Mar 17, 2026

"My massage therapist was wonderful and the front office staff was were very helpful "

L. C., Mar 16, 2026

"Caring staff. "

C. G., Mar 14, 2026

"Barbara is fantastic! "

H. S., Mar 14, 2026

"Honestly the experience overall was amazing. I had cody for my massage and he did amazing. I have no complaints. "

G. C., Mar 13, 2026

"Price is reasonable great facility good staff"

L. L., Mar 13, 2026

"It was great, appreciated the suggestions to help my back."

J. M., Mar 12, 2026

"I have a very professional and knowledgable therapist"

J. L., Mar 12, 2026

"The staff was friendly and helpful. It’s so peaceful in the building. Such a great atmosphere. But, the best part was the facial. Adrianna was AMAZING! She did an excellent job and she was so knowledgeable. I loved it! Thank you! "

J. M., Mar 11, 2026

"You guys were amazing, my back and my face feel amazing! "

H. U., Mar 2, 2026

"Jordan does amazing work he always listen to my needs and adjusting to what I want for pressure I always feel so refreshed and relaxed "

C. H., Mar 1, 2026

"Sanja is the best!!"

K. B., Mar 1, 2026

"Friendly front office, and great massage therapist. "

E. S., Feb 24, 2026

"The massage therapist, Sarah M., is wonderful. She is an excellent masseuse and just does amazing work. The front desk staff are amazing as well, always friendly and helpful."

T. R., Feb 22, 2026

"Vanessa did a very wonderful job with my facial. She was very informative and knowledgeable about the procedure and the products. I would highly recommend her to friends and family!"

J. B., Feb 21, 2026

"Awesome every time I have an appointment there"

C. G., Feb 19, 2026