Our Clients Love Us!
In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Richland, WA have to say:
Feb 19, 2019 by M. D.
"Knowledgeable and friendly service."
Feb 19, 2019 by T. B.
"Loved the technique. Very effective and relaxing. "
Feb 18, 2019 by P. G.
"Great massage. I appreciate the therapist taking the time to demonstrate some stretching exercises that will help me gain flexibility and mitigate injury. Wonderful experience. "
Feb 18, 2019 by A. B.
"I got a 60 minute massage with Maggie and she did great. I asked for deep tissue as I was struggling with tightness from the constraints of my job she knew what she was doing but didn’t go overboard "
Feb 18, 2019 by K. M.
"Front staff is amazing and so helpful, the Studio is very warm and inviting too. I have seen many therapists and each one is skilled, professional and makes sure I am comfortable my entire session. Thanks Elements!!!!!"
Feb 17, 2019 by H. A.
"Your receptionists and therapists are friendly, helpful, professional, and personable.
I also love the late evening appointments, if it weren’t for this option I would never be able to make an appointment with our busy family schedule! "
Feb 17, 2019 by J. L. B.
"Great staff, amazing therapists, convenient location, easy scheduling"
Feb 17, 2019 by J. B.
"Easy to schedule, convenient reminders, amazing staff"
Feb 17, 2019 by K. R.
"That it is so convenient and every massage therapist I have seen. Does a great job. One thing I do not like is being asked if I want to leave a gratuity in front of everybody in the front desk area. I feel like I’m pressured to do so. If I can I will leave a gratuity on my own without being asked. "
Feb 17, 2019 by L. S.
"Friendly, professional front end staff
The therapists that habe treated me are also professional and do excellent work"
Feb 16, 2019 by C. S.
"Lida is a great massage therapist; I always try to book my appointments with her now. Also, Jennifer at reception is super nice and kind. Her big smile and friendly attitude makes the customers feel really special. Thank you, both! -Collin"
Feb 16, 2019 by S. W.
"Knowledgeable staff that cater the massage to my specific needs"
Feb 14, 2019 by J. P.
"The staff is always super friendly and my therapist, Diara, is always on time, professional and knowledgable. I feel very comfortable at Elements and recommend you to everyone I know! "
Feb 13, 2019 by W. C.
"I walk into the door to a friendly hello. I have had consistently good service. Krystal does a wonderful job giving massages. HIghley recommend! I've been going here for 7 years."
Feb 12, 2019 by S. B.
"I like that the atmosphere is comforting and peaceful. I also like that the therapists listen to my concerns."
Feb 10, 2019 by J. A.
"The staff is very friendly and courteous. My massage therapist is very skilled and knowledgeable of her craft. She is also sensitive of my needs. I am very glad that I go monthly. It has made a difference in my well-being."
Feb 8, 2019 by S. W.
"Friendly and knowledgeable receptionist and scheduling. And therapists that listen and provide a relaxing environment before and during the session. "
Feb 8, 2019 by K. K.
"I am glad that you are now ranking the therapists based on their pressure level when online booking. You may want to consider putting a key or guide on there so that people know what the 1-4 levels mean. I figured it out but others may not know.
I like the range of services offered."
Feb 8, 2019 by C. K.
"Great massage, very knowledgeable and professional. Friendly front desk staff, loved it!"
Feb 8, 2019 by J. P.
"My first message was not the best, but my second one was with a different lady and she was amazing! I would 100% recommend the services to anyone needing to relax. "