Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Richland have to say:

"Always on time, clean , courteous, market fair pricing, and qualified therapists. "

A. B., Apr 18, 2026

"After a busy and stressful few days it's nice to have a peaceful time and relaxing massage. I am grateful to have the knots in my back worked out as well."

B. F., Apr 16, 2026

"Great service, excellent massage therapists!"

V. S., Apr 15, 2026

"Very clean, professional, and excellent massage therapists. "

R. S., Apr 14, 2026

"Excellent customer service. Superb scheduling team. Excellent massage staff."

D. W., Apr 13, 2026

"Everyone is very friendly, and Therapists do a great job."

L. L., Apr 10, 2026

"I love that I am able to get a massage any day of the week. Everyone is so professional and polite. The massages are always done exactly as I have requested. I would recommend Elements Massage to everyone!"

C. T., Apr 9, 2026

"Great service and relief. "

S. S., Apr 8, 2026

"Excellent customer service. Amazing experience. I walked out feeling phenomenal."

T. O., Apr 8, 2026

"Great massage followed by a facial. A great way to end a Friday. "

D. K., Apr 4, 2026

"Darci was amazing!!! The woman at the front desk who answered my phone call and was able to get me in with a cancelation saved me so much pain. "

A. W., Apr 3, 2026

"Therapist was very nice and knowledgeable
Massage was great
"

P. T., Mar 30, 2026

"Excellent staff, beginning at the reception desk to your professional staff. They listen with purpose and meet my expectations. "

D. J., Mar 30, 2026

"Wonderful time. The massage was great. I was nervouse at first as it was my first one but the staff was wonderful and informative "

D. M., Mar 29, 2026

"The front desk and massage therapist are great, professional, and understanding. "

R. A., Mar 28, 2026

"Jessica R is fantastic! I’ve recommended half my family to her now too! "

J. F., Mar 27, 2026

"I have be going to Elements on a monthly bases since about 2020 or 2021. Everyone is so friendly and polite. I wouldn’t be still going if I was not satisfied. "

L. M., Mar 27, 2026

"From the moment that you walk in to ELEMENTS MASSAGE, it’s a very calming atmosphere. It’s very relaxed and the people are very pleasant. The facility is very clean, comb, and definitely a Spa/Resort feeling. Absolutely recommend the care they provide. I’ve had both massage massages and facials and leave feeling very refreshed. "

L. D., Mar 19, 2026

"The quality of massage and friendliness of the staff"

T. P., Mar 17, 2026

"My massage therapist was wonderful and the front office staff was were very helpful "

L. C., Mar 16, 2026