Our Clients Love Us!
In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Pinecrest have to say:
Apr 7, 2021 by L. D.
"I am very satisfied with the cleanliness Elements provides. Inaudy is excellent and he knows what he is doing. I highly recommend both."
Apr 4, 2021 by E. M.
"Inaudy is the best"
Apr 1, 2021 by M. H.
"The environment was very nice and clean. Excellent massage by Melanie!!"
Mar 31, 2021 by O. M.
"Great experience, super clean and safe, I love the customer service"
Mar 30, 2021 by J. D.
"Outstanding Massages/Great Service/
Use all CDC protocols for Covid /Very Clean "
Mar 28, 2021 by C. B.
"Always on time, good notifications, clean with protocols in place, great therapists"
Mar 23, 2021 by M. B.
"Clean. Professional. Great service "
Mar 20, 2021 by G. E.
"She was very good my therapist. The person at the front desk was very nice "
Mar 18, 2021 by M. S.
"Loved Stephanie and can’t wait to have her work on my back again. She relieved so much built up tension in my back. I feel like a new person! "
Mar 16, 2021 by J. R.
"Excellent customer service. The massage was amazing. Relaxing, pain relieving and just perfect. "
Mar 16, 2021 by R. F.
"I loved my massage with Inaudy! "
Mar 15, 2021 by S. L.
"It was a very comfortable and clean environment, and the massage therapist was excellent. She was able to spend more time on an area of concern for me, and added in some very helpful stretching. I didn't sign up for the monthly plan, but it is very reasonable and I like the fact that there's no long-term contract and it can be shared with one person. Also, they did not try to aggressively pitch the membership, which is how I've felt at other places."
Mar 13, 2021 by J. M.
"nice clean good massage"
Mar 13, 2021 by T. L. W.
"Very professional helpful to make me feel better can't wait till my next message"
Mar 12, 2021 by T. L.
"I love it very clean and friendly environment "
Mar 10, 2021 by M. L. G.
"The massages were amazing... I had never had the hot stone massage and it was a game changer."
Mar 9, 2021 by J. C.
"Friendly! And my massage therapist was very helpful with tips for my pain"
Mar 8, 2021 by J. M.
"Stephanie is great!!!"
Mar 8, 2021 by C. R.
"Excellent as always
Mar 1, 2021 by L. F.
"Your Massage Therapist are pretty good, even though lately there has been a big turnover. I presume its because of Covid or their pay rate. You have some pretty green therapist and I believe that may affect your business. Your front office staff needs improvement. Sorry for the negative comments, but I am being honest. Something else I didn't like at all ....my monthly rate was changed without notifying me. I called 3 times and they said they would get back to me to see if they could send the email (which I never received). They didn't. Finally I asked for the owner to call me, I got a call back from Casandra stating all she could do was charge 3 months at the $69.00 then it would be $79. If not I could cancel the program.
I have been with you for over a year. Two of my daughters also have had the program rate, however one of them cancelled during Covid because they were charging and the office was closed, The other cancelled because she is now working in Coral Gables and there are quite a few places there that are more conviient and same price. "