Our Clients Love Us!
In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Andover, MA have to say:
Sep 23, 2018 by F. B.
"Got just what I asked for. Right pressure, right coverage, right amount of conversation.
Sep 22, 2018 by J. J.
"Your massage therapists are the best! Gregg, Ariadi and Dennis are fantastic!"
Sep 22, 2018 by S. C.
"Analisa does an awesome job"
Sep 21, 2018 by R. A.
"Personalization of care "
Sep 20, 2018 by G. K.
"Extremely relaxed atmosphere, employees are very professional and they know their stuff."
Sep 20, 2018 by B. O.
"professional setting and talented therapist
Sep 20, 2018 by A. Y.
"Greg is exceptiona at listening and giving the best massage based on the conversation
Sep 20, 2018 by E. B.
"I like that it is always personalized and every therapist I've seen has been different but great"
Sep 19, 2018 by C. B.
"Gregg M is extremely intuitive and treats each client like they are his only client"
Sep 19, 2018 by D. C.
"Nice waiting room. Great therapists.
Sep 19, 2018 by J. B.
"I rate the services a 10 only because of the actual massage services I receive from Gregg. He is always professional and obviously puts thought into the therapeutic massage he gives every single time. He is extremely talented and skilled on so many levels. I can only give him the highest praise.
I do feel there is improvement needed in the management of the business especially from the scheduling and front office staff. The way the scheduling is done and managed is not to the benefit of customer. The follow-through on wait list and cancelations is poor at best. If the spa cancels an appointment, there is no effort made to reschedule in a timely manner. This has occurred not only for myself but for several family members as well. The overall cleanliness and updating could also be improved.
I will continue to recommend people go to Elements if they can work with Gregg because of how outstanding he is and his professionalism."
Sep 14, 2018 by J. T.
"Great service! Great front desk"
Sep 14, 2018 by S. S.
"The front of the house staff very helpful and the masseur was top notch"
Sep 13, 2018 by A. T.
I love it. Friendly staff. great service.
Sep 12, 2018 by M. L.
Sep 7, 2018 by K. P.
"I only been there once. Id like to explore options of each staff as I understand their skills are different from one other tho I like Dennis's skills in massaging. I think I'll stick to Dennis until he get all my knots out and then I'll try others."
Sep 6, 2018 by J. F.
"Allyson was an excellent therapist. "
Sep 6, 2018 by S. C.
"Very good hospitality and the service performed is great!"
Sep 3, 2018 by B. N.
"The staff are very friendly and professional. The rooms are very relaxing and the massage was amazing. "
Sep 3, 2018 by R. M.
"Greg is excellent to work with, so good to talk to and the message is the best. He asks before every massage what are my pain points and he offers great suggestions. "