"I love how friendly the receptionist are over the phone as well as in person. I love how amazing my masseuse is and has been for the last 3 years I've been seeing him! He even gives me pear jam that he makes from home! He also adds in little unique twist to my hr sessions that have turned into hour and a half sessions because he's just so great at what he does. Also, if you become a member I think the prices are somewhat reasonable, though I have not been a fan that they've gone up $20 a month in the last 3 years! That's not an easy calculation for people who are living on a budget. But it's much more expensive if you are not a member so at least you have some sort of discount. Overall, it's really the people that you interact with at elements that make it worth coming back to you again and again! When I had to cancel a session with my masseuse because I had caught covid I felt really bad and I was apologizing over the phone but the receptionist was like, "Oh my gosh! No need to do that! I can hear it in your voice that you are very sick." That was an amazing response compared to my employer, who thought I should still come into work and put on a show for parents and students! It's all about the people that you have at these locations that make it worthwhile. Thank you for hiring quality people!"
A. G., Mar 3, 2024