Arizona’s Elements Massage® studios in Phoenix, Peoria, Glendale, and Scottsdale were among the locations recognized for their hard work and commitment in delivering massage excellence under the Elements brand at the annual Elements Massage™ National Conference.
The Arizona Elements Massage® studios attended the conference in Las Vegas, Nevada, where franchise owners from throughout the country for three-days of educational opportunities, breakout sessions, presentations, and a culminating awards ceremony that highlighted various studios excellence in operating within the Elements Massage™ franchise.
During the awards ceremony, Don and Paula Gatzemeier, franchise owners of Peoria and Glendale studios were officially granted the “Franchisee of the Year Award.” This award was given to the Gatzemeier’s by the Elements Massage® brand in honor of their achievement of the highest percentage of growth from 2013-2014. The Gatzemeier’s excel as multi-studio owners within the Elements brand and are key participants in best practices, brand ambassadors, and in delivering client satisfaction.
Don Gatzemeier, franchise owner of Elements Massage Peoria and Glendale studios with Chris Hoard, Elements Massage Peoria Manager, and Kristen Hanna, Elements Massage Glendale Manager receiving “Franchisee of the Year Award”
“We work really hard at meeting or exceeding our clients’ expectations,” said Don Gatzemeier, upon notification of the national award. “Customer satisfaction has really been key for our studios.”
Pam and Nelson Crespo, Arizona Area Developers, had this to say about this year’s Franchisee award recipient: “Our commitment, the Elements commitment, is to provide the best "Customer Experience", not just a massage to our valued clients. This year’s Franchisee of the year recipient, our very own Arizona studio owner Don Gatzemeier, truly believes and implements this policy in his studios. He and his staff put themselves in our client’s shoes and ask themselves what can be expected from Elements Massage, and then provide superior customer service.”
Additional acknowledgements for boasting over 500 members per studio went to Nelson and Pam Crespo of Scottsdale Promenade, and Michael Wright of Gilbert and Central Scottsdale locations.
About Elements Massage®:
Founded by a massage therapist Elements Massage® provides therapeutic massage. The Elements Way™ is simply providing the best massage, satisfaction guaranteed. A key tenant of member retention is exemplary customer service.
As one of the most successful massage brands in the United States, Elements Massage® recently received attention from Entrepreneur magazine and Franchise Times’ noting it as one of the smartest-growing brands. On track to expand into the international market this fall and with an anticipated 35 to 40 new studios by the end of the year, Elements Massage® currently has over 200 current locations in 34 states.
For more information on the Elements Massage® Franchise, please visit: http://elementsmassage.com/