The Hingham Shipyard


9 Shipyard Dr
Suite 1C
Hingham, MA 02043

Mon - Sun 9am - 9:30pm
24-Hour Cancellation Policy

The Elements Promise™

Massage FAQs

Must I be completely undressed?

You should undress to your desired level of comfort. About half of our clients prefer to be completely undressed, while the other half prefers to keep their undergarments on. This is completely up to you. You will undress and dress in the privacy of your massage room and will be securely covered by a blanket and a sheet during your massage session.

What is included in the session time?

A session consists of massage, time for you to dress and undress and time to communicate with the therapist to make your massage truly customized. Each time you visit an Elements Massage™ studio you will go through our service path called The Elements Way®. This is done to ensure each and every massage session you receive from us meets or exceeds your expectations.

How much should I tip?

Many clients are unsure if and/or how much they should tip their massage therapist. We recommend you think of your massage therapist as you would a waiter in a restaurant. Our studios’ therapists love what they do and your tip may reflect your appreciation for their service. We recommend tipping percentages be based on the full price of a regular massage, rather than the discounted price.

How often should I receive a massage?

For those who use massage as preventative care or to manage daily stress, one massage a month is common. Weekly sessions may be desirable if you are receiving massage for injury relief or to relieve chronic tightness that is interfering with your daily life. There are many people who incorporate massage therapy at least twice a month for optimal therapeutic relief.

What does a massage therapist’s license or certification mean?

A license means that a massage therapist has met the requirements and paid the fee to legally practice massage in your city, county and/or state. To obtain a license, a massage therapist will usually have to complete a minimum number of training hours at an accredited or accepted school or training center and will have to undergo a full background check prior to receiving that license. Each state has specific licensing and/or certification requirements for massage therapists.

Will I be covered during the session?

You will be properly covered or draped at all times to keep you warm and comfortable. Only the area being worked on will be exposed. No areas will be exposed without your consent. You should always let your therapist know if you are uncomfortable for any reason during your massage session.

I have never had a massage before, what should I expect?

You will be greeted at the reception desk and asked to fill out a health intake form.  This provides the therapists with a guideline of what areas you may need focus on during the massage.

Next your therapist who will escort you to the treatment room will meet you in the waiting area.

The room has a hydraulic massage table, a chair, and shelving.  Lighting and music are adjustable in each room according to your preferences.

The therapist will review the health intake form and have a conversation with you about your goals for the massage.  For example getting the knots out of my neck, relieving the pain in my lower back, or providing overall relaxation.

Now the therapist leaves the room while you get undressed to your level of comfort.  Most clients get fully undressed, many leave their underwear on, and whichever you prefer is fine. You get under the sheet and blanket on the table. 

The therapist returns and asks if you are ready for them to enter the room. The therapist starts the massage by warming up your muscles and applies oil or lotion.  Only the area the therapist is working on is exposed.  The rest of your body is draped by the sheet and blanket.

It is important to communicate during the massage. Let the therapist know to apply more or less pressure, spend more or less time on a particular body area, what is working or not, or any questions you have. If at anytime and for any reason during the massage you are not comfortable just let the therapist know.

About 10 minutes before the massage is completed the therapist should do a final check in and then complete the massage. The therapist will leave the room while you get off the table and get dressed. The therapist will return to the room to discuss any findings and recommended follow-up.

Now check out and book your next massage!