Our Clients Love Us!

In a nationwide survey of massage clients by Listen360.com, Elements Massage received the highest customer satisfaction score of any massage studio brand. Simply the best massage, that's the Elements Way. Therapeutic, handcrafted, and personalized. But don't take our word for it, read what real clients at Elements Franklin - Cool Springs have to say:

"Very relaxing "

T. C., Aug 16, 2026

"What a wonderful experience!"

M. N., Aug 16, 2026

"Outstanding experience with the whole team!!"

C. A., Aug 16, 2026

"Great deep massage and professional staff"

V. H., Aug 12, 2026

"I always have excellent massages at the Elements in Franklin. "

G. G., Aug 8, 2026

"Always a great massage "

K. K., Aug 5, 2026

"Thorough and professional "

S. B., Aug 4, 2026

"Daniel T was great!"

A. H., Jul 23, 2026

"Always a great experience! Love the therapist Daniel T & Daniel D! "

K. B., Jul 17, 2026

"The therapist listened to me and worked on my muscular issues. I am very improved after the experience and he even suggested exercises for me. I highly recommend this therapist. (Aaron) "

L. V. K., Jul 17, 2026

"Staff was extremely helpful! Fabulous facial and massage! Can’t wait till next Tuesday!"

T. F., Jul 11, 2026

"William does a great job and he listens to your needs before the massage so he can give
You the best experience and results! "

K. K., Jul 11, 2026

"Will was such a great therapist! Best massage ever "

M. M., Jul 10, 2026

"Melissa always gives me a great massage! Just the right amount of pressure and she always has a great smile!"

S. M., Jun 26, 2026

"My most recent visit with Daniel T was most helpful. He explained his approach to my situation which allowed me to relax further, was observant to my needs throughout my massage, shared some helpful insights as to areas I will need the most work, and had a friendly demeanor.

As for the appointment itself, I appreciate seeing current availability online, having the ability to schedule a weekend or evening appointment, and knowing there’s a variety of therapists who may offer more pressure. Thank you for a great experience. "

D. S., Jun 21, 2026

"The friendliness, help, and making sure you’re getting what you want. Daniel D. Is makes sure when the massage is over to see how everything is. Excellent massage therapist "

M. L. V., Jun 16, 2026

"I like the kindness and patience that my personal masseur provides. "

M. ". S., Jun 6, 2026

"Jennifer did a great job! I have had a few massages at the OMNI Grove Park Inn Spa. The massage left my back and shoulders and neck feeling so much better. I was pleased that scented oils were not part of the routine as I am very sensitive to smells. Thank you!"

M. H., Jun 5, 2026

"Daniel D is the best!"

S. K., Jun 4, 2026

"Melissa is a fantastic therapist. Very individualized and attentive to patient's individual needs.

Best,
Joy Kimbrell"

J. K., Jun 4, 2026