Elements Ashburn requires a 24-hour cancellation policy for all sessions.
If you can't make your appointment please contact us at 571-281-2050 prior to our deadline. Sessions not cancelled or rebooked prior to the 24-hour deadline will be charged in full.
We appreciate your understanding in this matter. Our therapists' time is all they have & missed appointments cost them significantly because they remain idle. Further the studio suffers because we have likely turned away another guest (who is likely to shop elsewhere).
Thank you for your understanding.
Jim Pallotta, Owner