West Chester

The Marketplace at University Pointe

BOOK A MASSAGE

7594 Cox Ln
West Chester, OH 45069


Mon - Sat 9am - 9pm
Sun 10am - 7pm

Careers

Careers at Elements Massage™

Elements Massage™ studios are proud to demonstrate the same level of commitment to their employees as they do for their clients. Follow The Elements Way® to your new rewarding career path.

 

* This is not an offer of employment by Elements Therapeutic Massage, Inc. or its subsidiaries or affiliates (“ETMI”). ETMI is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Elements Massage™ franchise owner. Benefits vary by independently owned and operated Elements Massage™ studio.

Calling All LMT's! Come See Why We're Different!

Massage Therapist

Come See Why We're Different!  Elements Massage in West Chester is seeking full time AND part time, licensed Massage Therapists to keep up with our rapidly growing business. A signing bonus is available for the right candidate who can best provide the massage our client base needs. With over 1500 active clients, we need more talented massage therapists to join our team!

  • Are you interested in focusing on therapeutic healing and not on sales or marketing?
  • Are you looking for a work home that doesn't leave you feeling exhausted and over-scheduled?

If so, check us out! We were founded by a massage therapist so we do things a little differently. Give us a call. We'd love to tell you more about what makes us special.

Massage Therapist Responsibilities and Requirements:

  • Provide 50 min, 90 min and the occasional 110 min massage session for member appointments and walk-ins.
  • Design relaxation or medical massage sessions to respond to client's physical needs.
  • Listen to clients' requests during massage sessions and adjust technique as necessary.
  • Make professional recommendations for follow-up visits.
  • Be willing to learn new skills and continue your education as a massage therapist.
  • Be available for evenings and some weekend appointments.
  • Be a team player with a positive and friendly attitude.
  • Carry liability insurance.
  • Possess a valid state of Ohio Massage Therapist License.

Massage Therapist Benefits:

  • Flexible Full Time OR Part time hours
  • Signing bonus for the right candidate
  • Vacation Pay
  • AFLAC Healthcare Benefits
  • Referral Bonuses
  • Session rate plus gratuity
  • Regular Performance reviews with opportunities to increase earnings.
  • All supplies and linens furnished

Apply below or interested candidates are welcome to contact us at 513-755-1192, or email  westchestermgr@elementsmassage.com.  We look forward to hearing from you! 

 

Sales and Client Services Specialist

Sales and Client Services

The Sales/Client Service Specialist (SCSS) is directly responsible for client conversions and coordinating front desk operations as well as making our clients feel welcome and comfortable.

The SCSS is responsible for client conversions in order to meet studio goals and quotas to ensure growth and profitability through the sales of:

  • Memberships to the Wellness Program
  • Packages
  • Gift Cards
  • Additional Visits (Rebooking)
  • Upgraded sessions such as longer sessions or hot stone

The SCSS is responsible for adhering to established “Service Path” procedures and processes to ensure a flawless “Elements Experience” including, but not limited to:

  • Greeting every client with a smile.
  • Creating a calm environment.
  • Answering phones professionally and converting phone calls into appointments.
  • Demonstrating complete knowledge of our massage model, therapist skill levels and price structure.
  • Proficiency with massage therapy terminology.
  • Matching clients and therapists correctly based on our level system and client’s problem areas.
  • Mastering MBO through accurate scheduling and completing the retail sales process.
  • Addressing emergency scheduling issues quickly and professionally.
  • Facilities management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked.
  • Communicating with clients to determine areas of improvement within the Service Path and complete client satisfaction.
  • Providing helpful responses to requests from clients and involve management as needed.
  • Addressing client requests and disputes professionally and efficiently.
  • Following all HIPAA regulations and Element’s privacy practices.
  • Communicating effectively with coworkers.
  • Providing timely and appropriate communication with studio management.
  • Being flexible.
  • Actively participating in staff meetings.