South Carlsbad

Los Coches Village

BOOK A MASSAGE

3247 Camino de Los Coches
Suite 110
Carlsbad, CA 92009


Mon - Sat 9am - 9pm
Sun 10am - 7pm

Careers

Careers at Elements Massage™

Elements Massage™ studios are proud to demonstrate the same level of commitment to their employees as they do for their clients. Follow The Elements Way® to your new rewarding career path.

 

* This is not an offer of employment by Elements Therapeutic Massage, Inc. or its subsidiaries or affiliates (“ETMI”). ETMI is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Elements Massage™ franchise owner. Benefits vary by independently owned and operated Elements Massage™ studio.

Licensed Massage Therapist

Massage Therapist

We are an established therapeutic massage studio seeking responsible part time and full time Licensed Massage Therapists to join our team. Recent graduates are welcome to apply. 

  • We will invest in your growth by providing a professional environment including opportunities for mentoring, in-service training and continuing education assistance 
  • We provide all the supplies and business support you need to develop your clientele so you can focus on delivering great massage
  • Elements Massage™ was founded by a massage therapist with a deep commitment to delivering the best therapeutic, healing massage experiences. In fact, we developed a unique service path – The Elements Way™  will ensure consistent, superior results for our clients

The Elements Way™ not only delivers the highest client satisfaction in the industry, but it has powerful benefits for you, including: 

  • A rewarding team environment with a singular focus on massage where you are paired with the right client to encourage lasting professional relationships
  • A nurturing, professional environment with a consistent schedule and time off to rest your body
  • Competitive pay: earn $2,000 to $5,000+ /month depending on desired workload
  • Generous benefits package including bonus pay; PTO; compensation for late cancellations & no-shows; free monthly massage for Massage Therapists working at least 16 hours / week; CE and insurance / licensing cost reimbursement; mentorship / coaching; referral program; 401(k); and longevity awards 

Qualifications: 

  • Deep Tissue, Sports, Swedish, MF, Trigger Point skills will be called on regularly; Prenatal and Hot Stone certifications a plus 
  • Strong communication and evaluation skills to assess client needs, establish treatment plan, and deliver professional treatment recommendations 
  • Up to date liability insurance and state of CA massage therapy license 
  • Valid Driver’s License, auto insurance and reliable transportation
  • Great attitude and reliability
  • Desire to use your special skills to provide customized massage and help clients heal 

Average shift length is 4 to 6 hours with the possibility of completing 4 -5 massages in one day, and breaks are provided to suit each Massage Therapist’s own working style. Must be available to work at least one evening shift and weekends. 

We are proud to demonstrate the same level of commitment to our therapists as we have for our clients. Join us and follow The Elements Way™ to your new rewarding career path.

To apply for this position at Elements South Carlsbad, please click on "apply now," call the studio, mail, or e-mail your resume or profile to:

Cassedie Chapman, Studio Manager
Elements Massage South Carlsbad
3247 Camino de Los Coches, Suite 110
Carlsbad, CA 92009
Phone: (760) 585-9101
FAX:  (760) 235-4592

southcarlsbadmgr@elementsmassage.com

Thank you for your interest!

Wellness Membership Advisor (WMA)

Wellness Membership Advisor

Job Description

The WMA is a Sales and Customer Service role within an independently owned and operated Elements Massage® studio. A WMA is responsible for membership sales, building client loyalty and meeting studio and personal goals and objectives to ensure growth and profitability and a superior experience for all. High performance can quickly lead to sales / front desk management role.

Relationships

The WMA reports directly to the studio manager, however will have frequent interactions with massage therapists and the owner.

Job Duties and Responsibilities

  • Consistently follows all steps in the KNOWETM and sales process resulting in a conversion rate of 40% or higher.
  • Gains commitment and agreement from clients concerning rebooking and membership.
  • Makes great first impressions, builds rapport, and identifies client’s needs resulting in membership sales.
  • Meets or exceeds the needs of the client — takes all opportunities to exceed client expectations without making unreasonable commitments.
  • Take pride and passion in resolving client problems/complaints/issues. Listens, empathizes, apologizes, and takes personal responsibility to resolve any client issues.
  • Creates client enthusiasts by rebooking by asking questions, reading body language, and follow‐through. Proactively seeks moments to wow.
  • Maintains focus and avoids errors under high stress situations such as during busy client times.
  • Maintains positive relationships with clients and coworkers when under stress from high client times, client/co‐worker complaints.
  • Develops appropriate strategies to cope with high stress situations such as multi‐tasking, organization of work.
  • Understands and applies knowledge, skills and concepts from on‐boarding, training, meetings and coaching/feedback.
  • Actively participates in role‐playing, trainings and activities, regular meetings and coaching.
  • Owns personal growth and development using learning tools and resources, engages in skill building by participating in daily role‐playing.
  • Sets high standards of excellence following procedures and a high level of quality, productivity, and service.
  • Accountable for goal/objective setting and achievement.
  • Acts with integrity and high ethical standards.
  • Communicates effectively with clients and team members (managers, coworkers, etc.)
  • Maintains effective written and verbal communication through communication logs, shift changes/overviews to ensure smooth operations.
  • Maintains timely communications via lead calls, appointment bookings, membership questions, and appointment confirmations.

Job Competencies

  • Sales / Persuasiveness – Sells the Elements Massage Wellness Program, and additional services to clients.
  • Building Loyalty – Meets and exceeds client’s needs, builds loyalty, resulting in client promoters on the eNPS scale.
  • Stamina – Performs well under pressure and stress.
  • Applied Learning – Applies concepts from training, feedback, and professional development.
  • Work Standards – Is accountable for goals and objectives, has high standards for performance.
  • Communication – Communicates in a way that clients and co‐workers understand and retain message.

Compensation and Benefits

  • $11.00 base pay with aggressive bonus opportunities for individual sales, conversion rates, studio performance, and client rebooking – higher performance results in higher per sale bonus
  • Free monthly massage

Requirements

  • Outgoing, personable, and friendly demeanor
  • Ability to learn and apply proven sales scripts / techniques
  • Willingness to learn and be challenged
  • Retail / sales experience preferred but not required