Mequon

Mequon Town Center

BOOK A MASSAGE

11215 N Cedarburg Rd
Mequon, WI 53092


Mon - Sat 9am - 9pm
Sun 9am - 7pm

Careers

Careers at Elements Massage™

Elements Massage™ studios are proud to demonstrate the same level of commitment to their employees as they do for their clients. Follow The Elements Way® to your new rewarding career path.

 

* This is not an offer of employment by Elements Therapeutic Massage, Inc. or its subsidiaries or affiliates (“ETMI”). ETMI is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Elements Massage™ franchise owner. Benefits vary by independently owned and operated Elements Massage™ studio.

Massage Therapists

Massage Therapist

MASSAGE THERAPIST

Elements Massage – Mequon is a therapeutic massage studio seeking responsible and enthusiastic Massage Therapists to join our team.  Your well-being and growth as a therapist is the cornerstone of our business. 

Looking for a peaceful, professional, clean, friendly, respectful, team-oriented and client focused environment? Want to be part of a great team with professionals who share a similar passion and respect for the art of healing massage dedicated to improving the wellness of their clients and their community? 

Elements Massage™ was founded by a massage therapist with a deep commitment to delivering the best therapeutic, healing massage experiences. It’s about a superb and effective massage. And it’s about YOU, the caring and professional therapist. 

The Elements Way™ not only delivers the highest client satisfaction in the industry, but also offers powerful benefits for you. Simply put, The Elements Way™ for your career involves: 

  • A shared belief in the healing power of massage.
  • Steady clientele and all the supplies you need.
  • Flexible and consistent schedule.
  • Rewarding team environment with a singular focus on massage.
  • Training and mentoring to help you continue to excel.
  • Nurturing environment with time off to rest your body.
  • We take care of you, so you can focus on delivering great massage.

Competitive pay and generous benefits package.

Qualifications: 

  • Deep Tissue, Sports, Swedish, MF, Trigger Point skills will be called on regularly; Prenatal and Hot Stone certifications a plus 
  • Strong communication and evaluation skills to assess client needs, establish treatment plan and deliver professional treatment recommendations 
  • Valid Wisconsin License, Professional Liability Insurance 
  • Valid Driver’s License, auto insurance and reliable transportation 
  • Open schedule availability to include days, nights and weekends

Elements Massage is a smoke free work environment.

We are proud to demonstrate the same level of commitment to our therapists as we have for our clients. Apply today!

Massage Therapist

Massage Therapist

You are what makes us Great! Come Join a Great work Place and a Passionate team of Massage Therapists. We are a fast growing studio seeking professional, passionate and Licensed Massage Therapists.. 

The Elements Team Offers You:

  • Ongoing in-studio training and development opportunities 
  • Supportive and positive environment
  • A support team that handles appointment booking, cleaning & laundry so that our therapists can concentrate on treatment
  • Large treatment rooms with hydraulic tables
  • Free prenatal and hot stone training
  • Free monthly massages
  • Paid No-Shows and In-House Trades
  • CEU reimbursement opportunities
  • Reimbursement for liability insurance after 1st Year of Employment
  • Competitive pay plan with monthly bonus plans
  • $200 hiring bonus
  • Paid time off after 1 Year of Employment
  • Schedules according to individual therapist physical limits — need a break after 3 pm?  Can you only do 4 sessions in a shift? No problem, we will accommodate!
  • Opportunity to work alongside talented & experienced therapists who take a collaborate team approach to client treatment
  • Comprehensive treatment notes to facilitate solid consultation & seamless treatment

QUALIFICATIONS

  • Valid licensure and current liability insurance
  • Customer service skills
  • Ability to remain flexible in a constantly changing environment
  • Reliable Transport and ability to come to work on time

Sales and Client Services Specialist

Sales and Client Services

Job Description- Sales/Client Service Specialist (SCSS)   


DUTIES AND RESPONSIBILITIES

The Sales/Client Service Specialist (SCSS) is directly responsible for client conversions and coordinating front desk operations.

The SCSS is responsible for client conversions in order to meet studio goals and quotas to ensure growth and profitability through the sales of:

  • Memberships to the Wellness Program
  • Packages
  • Gift Cards
  • Additional Visits (Rebooking)
  • Upgraded sessions such as longer sessions or hot stone

The SCSS is responsible for adhering to established “Service Path” procedures and processes to ensure a flawless “Elements Experience” including, but not limited to:

  • Greeting every client with a smile.
  • Creating a calm environment.
  • Answering phones professionally and converting phone calls into appointments.
  • Demonstrating complete knowledge of our massage model, therapist skill levels and price structure.
  • Proficiency with massage therapy terminology.
  • Matching clients and therapists correctly based on our level system and client’s problem areas.
  • Mastering MBO through accurate scheduling and completing the retail sales process.
  • Addressing emergency scheduling issues quickly and professionally.
  • Communicating with clients to determine areas of improvement within the Service Path and complete client satisfaction.
  • Providing helpful responses to requests from clients and involve management as needed.
  • Addressing client requests and disputes professionally and efficiently.
  • Complying with all HIPAA rules and regulations and/or applicable state privacy and security laws.
  • Communicating effectively with coworkers.
  • Providing timely and appropriate communication with studio management.
  • Being flexible.
  • Actively participating in staff meetings.
  • Facilities management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked.
  • Completing tasks by deadlines as assigned by supervisor. (Example:  Communicating with members and clients who have not visited the studio in the past 45 days with the goal of scheduling their next session.)
  • Other Duties as assigned.

QUALIFICATIONS

  • Sales experience (1+ year preferred)
  • Customer service skills
  • Computer proficiency-Microsoft Office, Word, Excel, Internet Explorer
  • Retail or industry experience, a plus
  • Web-based scheduling, a plus
  • Attention to detail and ability to follow instructions (written and verbal) is essential
  • Ability to remain flexible in a constantly changing environment
  • Ability to remain confident and calm under stress.