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Elements Massage Medford Square, MA   02155


Mon - Sun 9am - 9pm
Same Day Appointments Available

Careers

Careers at Elements Massage™

Elements Massage™ studios are proud to demonstrate the same level of commitment to their employees as they do for their clients. Follow The Elements Way® to your new rewarding career path.

 

* This is not an offer of employment by Elements Therapeutic Massage, Inc. or its subsidiaries or affiliates (“ETMI”). ETMI is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Elements Massage™ franchise owner. Benefits vary by independently owned and operated Elements Massage™ studio.

Licensed Massage Therapists

Massage Therapist

Elements Massage of Medford is seeking Licensed Massage Therapists. We're currently looking to hire Massage Therapists to add to our growing team. We're looking for an Enthusiastic Attitude and Team Players who want to have a steady stream of daily/weekly massages! Most of our therapists range between 15-22 massages per week & EVERY WEEK! We perform hundreds of massage each month!

ABOUT ELEMENTS:
Founded by a Massage Therapist, our mission is to provide quality, professional, consistent massage at an affordable price. We offer memberships which encourages clients to continuously visit multiple times per month. We advertise heavily to attract new clients which provides our therapists with a fully booked schedule. Elements is the #1 employer of Massage Therapists in Massachusetts.

BENEFITS:
Enjoy the convenience of working in comfortable rooms. Our benefits include growth and career opportunities, continuing education with free CEU courses, discounted massage rates, as well as discounted rates on liability insurance through ABMP, and paid sick time. We hire our therapists as employees not as sub-contractors and offer in-house training so that our therapists can master their profession while making a lucrative weekly income. Newly hired therapists earn an average of $30-40 per massage (including tip).

WHY US?
We provide a professional, clean and safe environment to work in. We have a strong team approach and you will work with a great group of people. You don't have to bring a thing! We supply sheets, towels, hot stones, lotion, oil, tables, blankets, pillows, as well as a professional environment and of course, THE CLIENTS! All you need to do is come to work and do what you do best - Massage Therapy!

Very flexible hours available. We are open 7 days a week. If this sounds like a good fit for you, please contact:

Email your resume to medford@elementsmassage.com

 
CLICK ON THE FOLLOWING LINK TO VIEW A VIDEO FROM SOME OF OUR CURRENT MASSAGE THERAPISTS:

http://www.youtube.com/watch?v=GZ9w2a75ygo

Sales/Client Service Specialist

Sales and Client Services

DUTIES AND RESPONSIBILITIES:

The Sales/Client Service Specialist (SCSS) is directly responsible for client conversions and coordinating front desk operations.

The SCSS is responsible for client conversions in order to meet studio goals and quotas to ensure growth and profitability through the sales of:

  • Memberships to the Wellness Program
  • Packages
  • Gift Cards
  • Additional Visits (Rebooking)
  • Longer appointment sessions and add-on services
     

The SCSS is responsible for adhering to established “Service Path” procedures and processes to ensure a flawless “Elements Experience” including, but not limited to:

  • Greeting every client with a smile.
  • Creating a calm environment.
  • Answering phones professionally and converting phone calls into appointments.
  • Demonstrating complete knowledge of our massage model, therapist skill levels and price structure.
  • Proficiency with massage therapy terminology.
  • Matching clients and therapists correctly based on our level system and client’s problem areas.
  • Mastering MBO through accurate scheduling and completing the retail sales process.
  • Addressing emergency scheduling issues quickly and professionally.
  • Communicating with clients to determine areas of improvement within the Service Path and complete client satisfaction.
  • Providing helpful responses to requests from clients and involve management as needed.
  • Addressing client requests and disputes professionally and efficiently.
  • Following all HIPAA regulations and Element’s privacy practices.
  • Communicating effectively with coworkers.
  • Providing timely and appropriate communication with studio management.
  • Being flexible.
  • Actively participating in staff meetings.
  • Facilities Management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked.
  • Completing tasks by deadlines as assigned by supervisor. (Example:  Communicating with members and clients that have not visited the studio in the past 45 days with the goal of scheduling their next appointment.)
  • Other Duties as assigned.

 

QUALIFICATIONS:

  • Sales experience (1+ year preferred)
  • Customer service skills
  • Computer proficiency-Microsoft Office, Word, Excel, Internet Explorer
  • Retail or industry experience, a plus
  • Web-based scheduling, a plus
  • Attention to detail and ability to follow instructions (written and verbal) is essential
  • Ability to remain flexible in a constantly changing environment
  • Ability to remain confident and calm under stress

We are open 7 days a week and offer flexible hours. If this sounds like a good fit for you, please email your resume to medford@elementsmassage.com