Fort Wayne

Northbrook Village Shopping Center

BOOK A MASSAGE

Elements Massage 10020 Lima Road
Fort Wayne, IN   46818


Mon - Sat 9am - 9pm
Sun 10am - 7pm

Careers

Careers at Elements Massage™

Elements Massage™ studios are proud to demonstrate the same level of commitment to their employees as they do for their clients. Follow The Elements Way® to your new rewarding career path.

 

* This is not an offer of employment by Elements Therapeutic Massage, Inc. or its subsidiaries or affiliates (“ETMI”). ETMI is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Elements Massage™ franchise owner. Benefits vary by independently owned and operated Elements Massage™ studio.

Massage Therapist

Massage Therapist

We are seeking talented, responsible, IN licensed Therapeutic Massage Therapists to join our team. *Recent graduates are welcome to apply*. Modalities desired include Sports, Deep Tissue, Hot Stone, Prenatal, Trigger Point, Swedish and others. Elements Therapeutic Massage Fort Wayne, IN is an independently owned & operated studio within a network of 229 nationwide locations.

Why Elements Therapeutic Massage?

  • Our massage therapists, as care givers, are centerpieces of our organization.
  • Our therapists are trained to approach each client as any health care provider would. Listening to the customer’s needs, affirming them and assessing progress at critical junctures to inform the therapist’s approach to treatment.
  • In addition, leveraging their knowledge, skills and background for healing and therapy, our therapists develop and recommend a treatment plan for each client based on his/her unique needs and desired focus areas. Developing and recommending a wellness plan for each client is at the heart of our business model.
  • The proprietary process we deploy has achieved higher satisfaction scores and customer loyalty than competitors in markets where it is deployed across the U.S. enabling you to build a successful following.
  • We invest heavily in local marketing to drive business and to support you in building a robust clientele.
  • Average $35 per session (including tip)
  • Our EXCLUSIVE focus is on massage therapy! There is no cross-selling of facials, body treatments or any related products and potions. You simply will not find a more professional massage oriented work environment where you can focus exclusively on your chosen profession while other team members work to support your success.

We will provide everything you need to be successful:

  • Clean, professional, peaceful and inviting atmosphere.
  • All supplies (Linens, lotions, music, bottled water, etc)
  • Flexible Schedule
  • Marketing including Corporate Events & Local Marketing Events
  • Management team dedicated to following up with clients on your behalf & arranging follow-up treatments based on your recommended treatment plan.
  • Seven-room studio in professional, well established and vibrant Northbrook Village
  • Provide an calm work environment with scheduled breaks.
  • Massage style is yours to handcraft
  • Weekend hours

Elements is open 7 days a week and we have multiple shifts to choose from. Please contact Judy Gatton at judygatton@elementsmassage.com

 

Sales Client Service Specialist

Sales and Client Services

Elements Massage Fort Wayne is looking for a part time sales person to sell our Wellness Plan membership. You will earn commission for Wellness Program and Package sales and have opportunities to earn bonuses . At Elements we provide the industry's best therapeutic massage in a professional and inviting environment where our clients can experience the Elements difference.


Job Description: You would be directly responsible for membership sales and building relationships with our clientele in our lobby when they check in and checkout. A good sales person knows that people buy from people that they like.

Selling Memberships to the Wellness Program (Maintaining certain sales quotas)
Selling Packages
Selling Gift Cards
Rebooking
Upgrading such as longer sessions, aromatherapy or hot stone
Greeting every client with a smile.
Creating a calm environment.
Answering phones professionally and converting phone calls into appointments.
Accurate scheduling and completing the retail sales process.
Addressing emergency scheduling issues quickly and professionally.
Addressing client requests and disputes professionally and efficiently.
Communicating effectively with coworkers.
Being flexible.
Actively participating in staff meetings.
Facilities management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked.
Completing tasks by deadlines as assigned by supervisor.
Maintain leadership in the studio while management is not there
Have good follow through
Assist with administrative duties as needed by manager

 

QUALIFICATIONS
Sales experience (2+ year preferred)
Customer service skills
People person
Computer proficiency-Microsoft Office, Word, Excel, Internet Explorer
Retail or industry experience, a plus
Web-based scheduling, a plus
Attention to detail and ability to follow instructions (written and verbal) is essential
Ability to remain flexible in a constantly changing environment
Ability to remain confident and calm under stress

Send resume and answer the following question: What is the key to successful selling of a service?

Please contact Judy Gatton via e-mail at judygatton@elementsmassage.com