Castle Rock Promenade

Promenade at Castle Rock

BOOK A MASSAGE

4991 Factory Shops Blvd.
#120
Castle Rock, CO 80108


Mon - Sun 9am - 9pm

Careers

Careers at Elements Massage™

Elements Massage™ studios are proud to demonstrate the same level of commitment to their employees as they do for their clients. Follow The Elements Way® to your new rewarding career path.

 

* This is not an offer of employment by Elements Therapeutic Massage, Inc. or its subsidiaries or affiliates (“ETMI”). ETMI is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Elements Massage™ franchise owner. Benefits vary by independently owned and operated Elements Massage™ studio.

Customer Service / Sales

Wellness Membership Advisor

The Wellness Membership Advisor is responsible for client conversions in order to meet studio goals and quotas to ensure growth and profitability through the sales of:

  • Memberships to the Wellness Program
  • Packages
  • Gift Cards
  • Additional Visits (Re-booking)
  • Upgraded sessions such as longer sessions or hot stone

 

The WMA is responsible for adhering to established “Service Path” procedures and processes to ensure a flawless “Elements Experience” including, but not limited to:

  • Greeting every client with a smile.
  • Creating a calm environment.
  • Answering phones professionally and converting phone calls into appointments.
  • Demonstrating complete knowledge of our massage model, therapist skill levels and price structure.
  • Proficiency with massage therapy terminology.
  • Matching clients and therapists correctly based on our level system and client’s problem areas.
  • Mastering MBO through accurate scheduling and completing the retail sales process.
  • Addressing emergency scheduling issues quickly and professionally.
  • Communicating with clients to determine areas of improvement within the Service Path and complete client satisfaction.
  • Providing helpful responses to requests from clients and involve management as needed.
  • Addressing client requests and disputes professionally and efficiently.
  • Complying with all HIPAA rules and regulations and/or applicable state privacy and security laws.
  • Communicating effectively with coworkers.
  • Providing timely and appropriate communication with studio management.
  • Being flexible.
  • Actively participating in staff meetings.
  • Facilities management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked.
  • Completing tasks by deadlines as assigned by supervisor. (Example:  Communicating with members and clients who have not visited the studio in the past 45 days with the goal of scheduling their next session.)
  • Other Duties as assigned.

Licensed Massage Therapist

Massage Therapist

About our Castle Rock Studio

 

Our busy studio has been open for 7 years and still growing rapidly!

The Castle Rock studio was awarded the Studio of the Year Award and our manger, Nicole, was awarded Manager of the Year by WellBiz Brands

We have a family- like culture. We all have each other’s backs!

We will invest in your personal and professional growth by providing ongoing training and have designed this position with YOU In mind.

Because we are a therapeutic massage studio, you will be able to use your knowledge and training by working with a multitude of clients- from athletes to clients with chronic issues such as herniated and bulging discs, fibromyalgia, and chronic back pain.

The Position

We provide all massage therapy materials for you: linens, lotions, marketing, and administrative support.

Starting pay: average $27 per 1 hr. massage session (including tip).

Elements is open 7 days/ week and we have multiple shifts to choose from. Minimum requirement is 3 shifts/week. Average shift length is 4-7 hours

Must be available to work some evening shifts as well as a minimum of one weekend shift. Elements is a non-smoking work environment.

How is Elements Different?

Elements Massage is the only national massage franchise that was founded by a Massage Therapist.

Elements Massage believes happy clients start with happy employees. That’s why our studio owners make it a priority to provide their employees with competitive pay and continuing education opportunities.

Elements Massage delivers the highest rated massage in the industry. Elements Massage promises to meet or exceed client’s expectations or their next massage is on us.

Elements Massage is not a spa with a wide range of services, we specialize in massage, it’s all we do.

Elements Massage offers a professional and safe environment with time off to reset your body where you can be supported and encouraged to change lives.

Think Elements Massage in Castle Rock is the right fit for you?

Submit your resume to Nicole at castlerockmgr@elementsmassage.com

Have questions?

Call us at (303) 663-3702

And ask to speak with Ana or Nicole!

We look forward to speaking with you!