Cary

Alston Town Center

Elements Massage 5041 Arco Street
Cary, NC   27519

Careers

Careers at Elements Massage™

Elements Massage™ studios are proud to demonstrate the same level of commitment to their employees as they do for their clients. Follow The Elements Way® to your new rewarding career path.

 

* This is not an offer of employment by Elements Therapeutic Massage, Inc. or its subsidiaries or affiliates (“ETMI”). ETMI is not involved in, and is not responsible for, employment and personnel matters and decisions made by any Elements Massage™ franchise owner. Benefits vary by independently owned and operated Elements Massage™ studio.

Licensed Massage Therapist

Massage Therapist

We are a growing therapeutic massage studio seeking responsible part time and full time Licensed Massage Therapists to join our team. Recent graduates are welcome to apply.

  • We will invest in your growth by providing a professional environment including opportunities for mentoring, in-service training and continuing education assistance 
  • We provide all the supplies and business support you need to develop your clientele so you can focus on delivering great massage. 
  • Elements Massage™ was founded by a massage therapist with a deep commitment to delivering the best therapeutic, healing massage experiences. In fact, we developed a unique service path – The Elements Way™  will ensure consistent, superior results for our clients. 

The Elements Way™ not only delivers the highest client satisfaction in the industry, but it has powerful benefits for you, including:

  • A rewarding team environment with a singular focus on massage where you are paired with the right client to encourage lasting professional relationships. 
  • A nurturing, professional environment with a consistent schedule and time off to rest your body. 
  • Competitive pay and generous benefits package including an average of $35 per massage (including tip) and free massages. 
  • Qualifications:

  • Deep Tissue, Sports, Swedish, MF, Trigger Point skills will be called on regularly; Prenatal and Hot Stone certifications a plus. 
  • Strong communication and evaluation skills to assess client needs, establish treatment plan and deliver professional treatment recommendations. 
  • Valid STATE License, Professional Liability Insurance. 
  • Average shift length is 4 to 6 hours with the possibility of completing 4 -5 massages in one day. Must be available to work at least one evening shift and weekends.

    We are proud to demonstrate the same level of commitment to our therapists as we have for our clients. Apply today by submitting your resume or application and follow The Elements Way™ to your new rewarding career path.

Send resumes to Studio Manager at carymgr@elementsmassage.com

Wellness Specialist

Sales and Client Services

DUTIES AND RESPONSIBILITIES The Sales/Client Service Specialist (SCSS) is directly responsible for client conversions and coordinating front desk operations. 
 The SCSS is responsible for client conversions in order to meet studio goals and quotas to ensure growth and profitability through the sales of: • Memberships to the Elements Wellness Program™ • Packages • Gift Cards • Additional Visits (Rebooking) • Upgraded sessions such as longer sessions or hot stone 

The SCSS is responsible for adhering to established Service Path procedures and processes to ensure a flawless “Elements Experience” including, but not limited to: • Greeting every client with a smile. • Creating a calm environment. • Answering phones professionally and converting phone calls into appointments. • Demonstrating complete knowledge of the studio’s massage model, therapist skill levels and price structure. • Proficiency with massage therapy terminology. • Matching clients and therapists correctly based on our level system and client’s problem areas. • Mastering MBO through accurate scheduling and completing the retail sales process. • Addressing emergency scheduling issues quickly and professionally. • Communicating with clients to determine areas of improvement within the Service Path and complete client satisfaction.

   
 Providing helpful responses to requests from clients and involve management as needed. • Addressing client requests and disputes professionally and efficiently. • Complying with all HIPAA rules and regulations and/or applicable state privacy and security laws. • Communicating effectively with coworkers. • Providing timely and appropriate communication with studio management. • Being flexible. • Actively participating in staff meetings. • Facilities management, including but not limited to, hourly studio checks to ensure massage rooms and restrooms are clean and properly stocked. • Completing tasks by deadlines as assigned by supervisor. (Example:  Communicating with members and clients who have not visited the studio in the past 45 days with the goal of scheduling their next session.) • Other Duties as assigned. 
 RECOMMENDED QUALIFICATIONS AND CONSIDERATIONS • Sales experience (2 year preferred) • Customer service skills • Computer proficiency-Microsoft Office, Word, Excel, Internet Explorer • Retail or industry experience, a plus • Web-based scheduling, a plus • Attention to detail and ability to follow instructions (written and verbal) Ability to remain flexible in a constantly changing environment • Ability to remain confident and calm under stress

Please send resume to Studio Manager at carymgr@elementsmassage.com