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Sales Associate / Customer Service

White Plains
1 North Broadway
White Plains, NY
whiteplainsmgr@elementsmassage.com

Summary

Do you want to work in a job where YOU can help change clients' lives?

Description

Elements Massage White Plains, NY is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives.

Responsibilities and Duties:

Elements Massage White Plains, NY is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan.
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program.
  • Being the first and final face of hospitality, whether on the phone or in the studio.
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate.
  • Working as a team with our Manager and Massage Therapists to create an environment where clients are the center of the world.

Qualifications and Skills:

Skills:

  • Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients.
  • The right candidate can turn every incident of client criticism to a story of great customer service.

Qualifications:

  • Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
  • Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client.

Studio Specific Benefits:

  • Pay $12 hour depending on experience
  • Bonuses based on monthly conversion numbers
  • A complimentary monthly massage at the studio
  • Team members will earn commission for wellness plan member conversions and have additional opportunities to earn bonuses.

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Apply Now

 

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