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Wellness Membership Advisor

Vernon Hills
701 N Milwaukee Ave. Suite 180
Vernon Hills, IL


Do you want to work in a job where you can help change clients lives? Elements Massage (Vernon Hills.~opening February, 2019) is looking for a highly motivated, friendly, and outgoing, Wellness Membership Advisor(WMA) to lead the sales and customer service of potential clients in our brand new studio. As a WMA, you’ll not only be the face of our studio, but also help others seeking relief from chronic pain, day-to-day stress, or injuries by selling the most flexible membership in the massage industry. We’re here to support our client’s journey to a better version of themselves, and as a Wellness Membership Advisor you’ll be the one that guides them there!


Responsibilities include:

Sales, Customer Service, Administrative , and Facilities Management

  • Being the first and final face of hospitality, whether on the phone or in studio
  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Being a team player by communicating effectively with coworkers and massage therapists to ensure optimal client experience
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Maintaining a clean, inviting studio atmosphere by ensuring, massage rooms, restrooms, (other) have been cleaned, stocked and organized

Qualifications and Requirements

  • Prior Sales/Retail experience preferred; selling memberships or services in-person to potential clients in gyms, tanning, and beauty environment.
  • Superior Customer service skills in a spa like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution
  • Familiarity with modern office tools and systems: scheduling and payments are all processed with easy- to-learn computer programs (MindbodyTM software is a plus)
  • Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty
  • Desire for continuous professional improvement and ability to follow the proven service path of Elements

Compensation and Benefits

  • Base Pay $11-$14 per hour
  • Inviting and Professional Work Environment
  • Complementary monthly 1 Hour Massage Session
  • Comprehensive Paid Training and onboarding process
  • Quarterly sales bonuses based upon membership sales
  • Paid Holiday and Birthday Bonus
  • Longevity rewards for team members at their annual milestones
  • Body breaks and refreshments in our comfortable break room

Are you ready to find your element with us at Elements Massage (Vernon Hills)? If working in a rewarding sales environment in a great massage studio sounds exciting, then you should apply today!

About Us the Owners

We are Mike and Chandrika Farrell, a husband and wife team opening our first location in Vernon Hills. We are dedicated owners who believe that receiving regular massage is essential in helping manage daily stress, reduce pain, and improved sense of wellbeing. That’s is why we are looking for qualified individuals like you who share this same vision. We’re committed to help you grow both personally and professionally by providing all the tools necessary, and by listening to you and your ideas in effort to create a positive, balanced, and rewarding work environment!

Apply Now


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