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Customer Service

Elements Massage 2019-04-30T18:00:00-06:00 Elements Massage Concord
273 Loudon Rd #2
Concord, NH 03301


Elements Massage in Concord N.H. is looking for experienced Customer Service and Sales Representatives. (minimum of 1 year preferred) Retail or spa experience a plus.


Elements Massage in Concord, NH is looking for an outgoing and motivated Membership Advisor to join our team. This is a part time position with great opportunity for growth and sales bonuses.


  • Maintain accurate records using our sales system
  • Build rapport with clients to determine the need for their visit
  • Answer incoming calls & conduct telephone inquiries/confirmation calls
  • Schedule Massage Sessions using Mindbody Online software
  • Advise & complete membership sales
  • Greet members & guests, promptly with a smile to create a friendly & positive entrance
  • Respond immediately to member requests, concerns or inquiries
  • Accurately follow the studio opening & closing checklist / cleaning checklist
  • Maintain a clean & neat front desk/waiting area
  • Accurately process credit card/cash/check transactions
  • Attend & participate in staff meetings/trainings/events


  • Excellent customer service skills (Required)
  • Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
  • Solid verbal and written communication skills (Required)
  • Able to multi-task and excel in a busy environment.
  • Functional computer skills required – MS Office basic programs (word, excel), Internet, Basic computer program software (MBO)
  • Health & Wellness minded people, strongly preferred
  • Spa/Salon experience, strongly preferred
  • High school diploma (Required)
  • Ability to work and function in team environment, as well as alone
  • Days, Nights & Weekends are a requirement for this position

Flexibility with scheduling is desirable. Ideally, we are looking for career minded individuals who would like to grow and advance within the company.

If this position sounds like a good fit, we encourage you to apply!

In addition we will provide:

  • The opportunity to be part of a team that is focused on the Wellness of others in order to provide the industry's best massage
  • Potential for career advancement
  • Ability to earn sales bonuses

We are looking forward to speaking with you!

Apply Now


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