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Sales Associate, Customer Service and Front Desk

Palo Alto
2190 W Bayshore Rd., Ste. 160
Palo Alto, CA



Do you want to work in a job where you can change clients' lives?

Elements Massage is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and our current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives.

Our team members will earn commission for wellness plan and have opportunities to earn up to $200+ in additional bonuses.

Responsibilities and Duties

Elements Massage is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they come in.

  • Informing all visitors about the benefits of the Elements Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Ability to work independently, perform and achieve sales goals
  • Maintain a professional and clean work environment


  • Ability to follow our proven sales process to sell Elements Wellness program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients.
  • The right candidate can turn every incident of client criticism to a story of great customer service.


  • Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
  • Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client.


  • Bonuses based on monthly conversion numbers
  • A complimentary monthly massage at the studio
  • Paid Sick Leave
  • Opportunity to advance into supervisory/lead role
  • Free Training and proven processes to support your success

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Elements is open seven days a week.

2190 West Bayshore Road, Suite 160

Palo Alto, CA 94303


Apply Now


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