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Sales Associate / Customer Service

Elements Massage 2019-04-30T18:00:00-06:00 Elements Massage Clifton Park
5 Southside Drive
Clifton Park, NY 12065


Elements Massage in Clifton Park is looking for an engaging, fearless, outgoing, personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we reward our team when we meet our objectives.


Responsibilities and Duties:

Elements Massage of Clifton Park is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter our studio.

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Ensuring the client appointment paperwork and payment process are brief, painless and accurate
  • Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world


  • Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty
  • The right candidate must like talking, but more important, love listening to all new clients, established clients and perspective clients
  • The right candidate can turn every incident of client criticism to a story of great customer service


  • Prior retail experience preferred; selling memberships or services in-person to potential clients
  • Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish value with attention, hospitality and execution
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs
  • Driven to create the best work environment for the employees and the best experiences for the client


  • Pay $11.80 to $13.00 / hour depending on experience
  • Monthly bonuses based on membership conversion performance
  • Health / Dental available
  • Retirement Plan with generous match
  • Free monthly massage.

If working in a rewarding sales environment in a great massage studio sound exciting, you should apply today!

Apply Now


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