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Sales/Customer Service

Elements Massage 2021-07-08T14:09:26-06:00 Elements Massage New Providence
1260 Springfield Ave
New Providence, NJ 07974


Do you want to work in a job where you can help change clients' lives?

Our team members earn a competitive base plus a monthly bonus is available for wellness plan sales - up to [$200+]! We have new owners at our Nutley and New Providence locations and they are working hard to make our studios the best in the area. If you want to be a part of something great - contact us today.


Elements Massage New Providence is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives.

Responsibilities and Duties

Elements Massage New Providence is hiring for a Wellness Member Advisor / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio 

  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Keeping busy by ensuring our studio always looks its absolute best.
  • Working as a team with our Managers and Massage Therapists to create an environment where clients 
are the center of the world 

Qualifications and Skills:

  • The right candidate will have the ability to follow our proven sales process to successfully sell the monthly Elements Wellness Program memberships and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established 
clients, and perspective clients. 

  • The right candidate can turn every incident of client criticism to a story of great customer service. 


  • Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
  • Customer Service in a spa‐like or similar environment is preferred; catering experiences that 
distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with 
easy‐to‐learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client. 

Studio Specific Benefits:

  • Generous base pay starting at $15/hour
  • Performance based monthly bonus program

  • Complimentary Employee Wellness Program Membership

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Apply Now


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