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Customer Services / Sales Associate

Elements Massage 2020-09-13T12:01:07-06:00 Elements Massage Vernon Hills
701 N Milwaukee Ave. Suite 180
Vernon Hills, IL 60061


Do you want to work in a job where you can help change clients lives? Elements Massage (Vernon Hills) is looking for a highly motivated, friendly, and outgoing, Wellness Membership Adviser (WMA) to lead the sales and customer service of potential clients in our growing studio. As a WMA, you’ll not only be the face of our studio, but also help others seeking relief from chronic pain, day-to-day stress, or injuries by selling the most flexible membership in the massage industry. We’re here to support our client’s journey to a better version of themselves, and as a Wellness Membership Adviser you’ll be the one that guides them there!

MindbodyTM software Highly Desirable!


Sales, Customer Service, Administration

· Being the first and final face of hospitality, whether on the phone or in person

· Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan

· Following our proven sales process to enroll clients into the Elements Massage Wellness Program

· Being a team player by communicating effectively with coworkers and massage therapists to ensure optimal client experience

· Ensuring the client appointment paperwork and payment process is brief, painless, and accurate

· Maintaining a clean, inviting studio atmosphere by ensuring, massage rooms, restrooms, (other) have been cleaned, stocked and organized

Qualifications and Requirements

· Prior Sales/Retail experience preferred; selling memberships or services in-person to potential clients in gyms, tanning, and beauty environment.

· Superior Customer service skills in a spa like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution

· Familiarity with modern office tools and systems: scheduling and payments are all processed with easy- to-learn computer programs (MindbodyTM software is a plus)

· Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty

· Desire for continuous professional improvement and ability to follow the proven service path of Elements

Compensation and Benefits

· Base Pay $12-$14 per hour

· Monthly sales bonuses based upon membership sales

· Spiffs based on enhancement sales

· Inviting and Professional Work Environment

· Complementary monthly 1 Hour Massage Session

· Comprehensive Paid Training and onboarding process

Job Type: Part-time

Pay: $12.00 - $14.00 per hour

Apply Now


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