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Sales / Customer Service Associate

Elements Massage 2020-06-26T21:17:37-06:00 Elements Massage Cary
5041 Arco Street
Cary, NC 27519

carymgr@elementsmassage.com

Description

Do you want to work in a job where you can help change clients’ lives?

Elements Massage Cary is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives.

Responsibilities and Duties:

Elements Massage Cary is looking for a Wellness Sales / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan.
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program.
  • Being the first and final face of hospitality, whether on the phone or in person at the studio.
  • Ensuring the client appointment and payment process is brief, painless, and accurate.
  • Working as a team with our managers and Massage Therapists to create an environment where clients are the center of the world.

Skills:

  • Ability to follow our proven sales proves to sell the monthly Elements Massage Wellness Program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspectives clients.
  • The fight candidate can turn every incident of client criticism to a story of great customer service.

Qualifications:

  • Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
  • Customer service in a spa-life or similar environment is preferred: catering experiences that distinguish their vale with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to learn computer programs.
  • Driven to create the best work environment for the employees ad best experience for the client.

Benefits:

  • Pay $10 to $13 per hour depending upon experience
  • Commissions based upon conversions
  • Complimentary monthly massage
  • PTO for full time staff

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Apply Now

 

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