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Sales Associate / Customer Service

Elements Massage 2020-06-21T16:00:37-06:00 Elements Massage Brentwood
782 Old Hickory Blvd Suite 113
Brentwood, TN 37027

michaelschenck@elementsmassage.com

Summary

The WMA is a Sales and Customer Service role with an independently owned and operated Elements Massage® studio. A WMA is responsible for selling memberships, building client loyalty, and ensuring an outstanding experience for all.

Description

Welcome to the Elements Massage Family!

Seeking an individual who wants to make a positive impact in a customer’s life through health and wellness, while utilizing their sales and customer service experience.

Wellness Membership Advisor Job Description

The WMA is a Sales and Customer Service role with an independently owned and operated Elements Massage® studio. A WMA is responsible for selling memberships, building client loyalty, and ensuring an outstanding experience for all.

Relationships

The WMA works directly with the clients or guests and assists them before and after their massage session. They are the first impression clients get at Elements Massage from the time they call to schedule their appointment to when they check out after their appointment.

Job Duties and Responsibilities

  • Self motivated Sales
  • Outgoing and thrives in a multi-tasking environment
  • Communicates effectively
  • Thorough attention to detail in daily activities
  • Attentive, warm, and welcoming
  • Listens, empathizes, and takes personal responsibility to resolve any client issues
  • Maintains the atmosphere of the studio
  • Actively participates in training activities, regular meetings and coaching
  • Owns personal growth and development using learning tools and resources
  • Maintains a high level of quality, productivity, and service
  • Accountable for goal setting and achievement
  • Acts with integrity and high ethical standards

Job Competencies

  • Persuasiveness: Sells the Elements Massage Wellness Program
  • Etiquette: thrives in phone etiquette and in personal relations
  • Capable of working independently and in a team setting
  • Attention to detail: While booking appointments, checking guests in and out of their appointments, and maintaining the overall freshness of the studio
  • Application of training: Applies tools learned from training to day to day life
  • Accountable: For their actions and job responsibilities

Benefits:

  • Free monthly 1 Hour Massage Session
  • Escalating base pay based on performance
  • Sales bonuses for membership sales
  • Additional benefits available such as gym membership, chiropractic care, paid time off, and recruiting bonus
  • Consistent Coaching/Training
  • Career path to leadership roles and responsibilities

If you are excited about being a part of the wellness movement through the medium of Massage Therapy and all that it has to offer our communities, we would love to connect with you!

Apply Now

 

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