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Sales Associate / Customer Service

Elements Massage 2020-03-10T07:04:54-06:00 Elements Massage Avon
35638 Detroit Rd
Avon, OH 44011

avon@elementsmassage.com

Summary

Do you want to work in a job where you can change clients' lives?

Elements Massage in Avon, Ohio is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members and become a great Wellness Membership Advisor (WMA). Our business is built on Wellness Program Sales and we reward our team when we meet our objectives. Our team members will earn commission for selling our memberships and have opportunities to earn additional bonuses.

Description

Do you want to work in a job where you can change clients' lives?

Elements Massage in Avon, Ohio is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program Sales and we reward our team when we meet our objectives. Our team members will earn commission for selling our memberships and have opportunities to earn additional bonuses.

Description

Responsibilities and Duties:

Elements Massage Avon is looking for a Wellness Sales Associate/Customer Service Associate to create an exceptional massage experience for all of our clients every time they enter the studio.

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Working as a team with our Manager and Massage Therapists to create an environment where clients are the center of the world
  • Ability to work independently, perform and achieve sales goals
  • Maintain a professional and clean work environment

QUALIFICATIONS AND SKILLS:

Skills:

  • Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients.
  • The right candidate can turn every incident of client criticism to a story of great customer service.

Qualifications:

  • Prior retail sales experience preferred; selling memberships or services in -person to potential clients.
  • Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs (Mindbody).
  • Driven to create the best work environment for the employees and the best experiences for the client.

Studio Specific Benefits:

  • Competitive Pay
  • Bonuses based on monthly conversion numbers
  • Complimentary massages at the studio.

If working in a rewarding wellness sales environment in a great massage studio sounds exciting, you should apply today!

Elements Massage Avon is open 7 days a week needing weekend and evening coverage.

Apply Now

 

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