Job Posting

Responsibilities and Duties:

Elements Massage is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they come in.

• Being the first and final face of hospitality, whether on the phone or in the studio
• Booking clients based on the client needs and matching to a Therapist
• Informing all visitors about the benefits of the Elements Wellness Program, a no hassle membership plan
• Following our proven sales process to enroll clients into the Elements Wellness Program
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world

Qualifications and Skills:

Skills:

• Ability to follow our proven sales process to sell Elements Wellness program and build customer loyalty
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients
• The right candidate can turn every incident of client criticism to a story of great customer service

Qualifications:

• Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
• Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
• Driven to create the best work environment for the employees and the best experiences for the client.

Studio Specific Benefits:

• $13:50+/hour depending on experience
• Bonuses based on monthly conversion numbers
• A complimentary monthly massage at the studio

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!