Skip to main content

Sales Associate / Customer Service

Elements Massage 2019-12-26T09:52:23-07:00 Elements Massage Andover
209 N Main St Route 28
Andover, MA 01810

andovermgr@elementsmassage.com

Summary

Are you a positive upbeat person that likes to interact with people?

Elements Massage Andover is looking for a customer facing candidate to be an integral part of our studio and customer experience.

Description

Summary

Are you a positive upbeat person that likes to interact with people?

Elements Massage Andover is looking for a customer facing candidate to be an integral part of our studio and customer experience.

Description

Responsibilities and Duties:

Elements Massage Andover is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they come in.

  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Booking clients based on the client needs and matching to a Therapist
  • Informing all visitors about the benefits of the Elements Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Wellness Program
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world
  • Must have a flexible schedule and be able to work at least one night and one weekend shift

Qualifications and Skills:

Skills:

  • Ability to follow our proven sales process to sell Elements Wellness program and build customer loyalty
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients
  • The right candidate can turn every incident of client criticism to a story of great customer service

Qualifications:

  • Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
  • Customer Service in a spa-like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client.

Studio Specific Benefits:

  • $13+/hour depending on experience
  • Bonuses based on monthly conversion numbers
  • A complimentary monthly massage at the studio

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today! Email your resume to andoveremgr@elementsmassage.com

Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.

Apply Now

 

« Back