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Sales/Customer Service

Elements Massage 2019-12-17T09:39:30-07:00 Elements Massage Nutley
244 Franklin Ave
Nutley, NJ 07110


Do you want to work in a job where you can help change clients' lives?

Our team members earn generous bonuses for sales results with opportunities to earn up to $200+ every month. We have new owners at our Nutley and New Providence locations and they are working hard to make our studios the best in the area. If you want to be a part of something great - contact us today.


Elements Massage Nutley is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives.

Responsibilities and Duties

Elements Massage Nutley is hiring for a Wellness Member Advisor / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio 

  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
  • Keeping busy by ensuring our studio always looks its absolute best.
  • Working as a team with our Managers and Massage Therapists to create an environment where clients 
are the center of the world 

Qualifications and Skills:

  • The right candidate will have the ability to follow our proven sales process to successfully sell the monthly Elements Wellness Program memberships and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established 
clients, and perspective clients. 

  • The right candidate can turn every incident of client criticism to a story of great customer service. 


  • Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
  • Customer Service in a spa‐like or similar environment is preferred; catering experiences that 
distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with 
easy‐to‐learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client. 

Studio Specific Benefits:

  • Generous base pay starting at $15/hour
  • Performance based monthly bonus program

  • Complimentary Employee Wellness Program Membership

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage + design are registered trademarks owned by ETM.

Apply Now


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