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Sales Associate / Customer Service

Elements Massage 2019-12-12T14:42:09-07:00 Elements Massage Cedar Falls
1001 Hudson Road, Suite B
Cedar Falls, IA 50613


Elements Massage in Cedar Falls, IA is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Programs sales and we award our team when we meet our objectives.


Responsibilities and Duties:

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program
  • Being the first and final face of hospitality, whether on the phone or in the studio
  • Making sure the client appointment paperwork and payment process is brief, painless, and accurate
  • Working as a team with our Manager and Massage Therapists to create an environment where clients are the center of the world.

Qualifications and Skills:

  • Ability to follow our proven sales process and ability to build customer loyalty
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients.
  • The right candidate can turn every incident of client criticism into a story of great customer service.
  • Prior retail sales experience preferred; selling memberships or services in-person to potential clients.
  • Customer Service in a spa-like or similar environment is preferred
  • Familiar with modern office tools and systems; scheduling and payments are all processed with easy-to-learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client.


  • $9 - $11/per hour based on experience
  • Bonuses paid monthly on studio specific metrics
  • Complimentary monthly massage and chiropractic care

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Apply Now


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