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The Elements Promise™

The Elements Promise™

The Elements Promise™, simply the best massage guaranteed.

Elements Massage™ invites you to experience the highest rated massage in the industry. We are so committed to being number one in customer satisfaction that we promise to meet or exceed your expectations — or the next massage is on us. We are so committed to improving your health and wellness that we placed this guarantee on every massage session we provide. We strive to deliver what you expect and what you deserve, and we strive to deliver it each and every time.

Providing the best massage is something Elements Massage™ prides itself on. The best massage isn’t just a slogan, it’s a commitment. It’s a commitment to continue to uphold the service that you have rated as the industry’s best. We strive to be excellent at what we do and we believe everyone should know where to go for the industry’s best massage: Elements Massage™.

The Elements Promise™ is a way for us to give back to you.

The Elements Promise™ is us saying “We believe in what we do.” The Elements Promise™ says “We take pride in the service we provide.” The Elements Promise™ is stating “We know how to deliver the massage you want.”

The Elements Promise™ is really us saying thank you for believing in us and the massage therapy we provide. The Elements Promise™ supports that our service is exactly what you say it is — the best in the industry.

To provide you the opportunity for even greater health and wellness, we offer an Elements Wellness Program™. This is a program that delivers ongoing wellness benefits for members by offering massage therapy sessions at a discounted rate alongside The Elements Promise™ with every massage.

Visit our studio to find out how relaxing a massage with a guarantee can be. We promise, you’re going to love it.

See terms and conditions below.

Our Studio Location

Elements MassageWest Plano
Preston Park Shopping Center
1921 Preston Rd
Suite 2012
Plano, TX   75093
p. (972) 248-3001

Mon - Sat   9am - 9pm
Sun   10am - 7pm
westplano@elementsmassage.com

License #ME2362

3-HOUR CANCELLATION
As a courtesy to our therapists who rely on their schedules being full, please, if you need to change or cancel your appointment, give us a 3-hour notice to avoid being charged for your session. For appointments that are less than 3 hours before we open then notice
must be given the day before.

SESSION LENGTHS
Session lengths include time for consultation, dressing and massage. The hands-on time for massage is scheduled to be 50/60/80/110 minutes for 60/70/90/120 minute sessions. We do our best to ensure all clients receive their full hands-on time.

SENIOR MASSAGE THERAPIST
There is a $10 premium for each session with one of our Senior Massage Therapists. The Senior Massage Therapists are listed in the "Meet Our Therapists" page of our website. Using Elements retention and request parameters along with tenure, these therapists have consistently met and exceeded expectations of their clients.

We honor gift cards / certificates from the following partners:
SpaFinder Gift Cards Spa Week Gift Cards
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