Elements Massage
Location

Elements MassagePalatine
395 W Northwest Hwy
Palatine, IL   60067
p. (847) 963-1600
Map

Hours of Operation

Monday - Saturday
9:00 AM - 9:00 PM

Sunday
9:00 AM - 8:00 PM

SpaFinder.com

We accept SpaFinder.com
Gift Certificates

Careers at Elements

Elements Massage™ was founded by a massage therapist with an unmatched commitment to delivering the best therapeutic, healing massage experiences. We have a deep understanding and respect for the art of healing massage, as well as the physical and emotional energy it demands. 

In fact, we developed a unique client-centered approach – The Elements Way™ – to ensure consistent, superior results for our clients and our therapists. The Elements Way™ not only delivers the highest client satisfaction in the industry, but it has powerful benefits for you. 

Simply put, The Elements Way™ for your career involves:

  • A shared belief in the healing power of massage.
  • Active listening and responsiveness. Your input is welcome and encouraged.
  • A rewarding team environment with a singular focus on massage where you are paired with the right client to encourage lasting professional relationships.
  • A program of continuous improvement to help you continue to excel with mentoring, in-service training and continuing education assistance.
  • A nurturing, professional environment with a flexible, consistent schedule and time off to rest your body.
  • All the supplies and business support you need and a steady clientele so you can focus on delivering great massage. 

Please see below for the current massage therapist and sales/client service opportunities at Elements Palatine.

 


Sales/Client Service Specialist

Looking for motivated individuals who are capable of being successful in a fast paced environment.

 

Job Description

Sales/Client Service Specialist

The Sales/Client Service Specialist (SCSS) is directly responsible for client conversions and coordinating front desk operations. The SCSS is also responsible for goals and objectives that ensure growth and profitability through the sale of:

    Memberships

    Packages

    Gift Cards

    Re-booking

    Add-on services

Duties and Responsibilities:

    Accurately schedules, confirms, and guarantees reservations.

    Makes service recommendations to customers.

    Ensures guests are aware of available spa amenities.

    Provides excellent and professional telephone service.

    Greets and checks guests in and out.

    Displays Expert Knowledge of available services.

    Accurately enters Point of Sale data and quickly checks guests out.

    Sells memberships, gift cards, packages, and advises on re-booking.

    Maintains accurate gift sales data.

    Provides tours of the spa studio.

    Ensures the studio remains clean and ensures treatment rooms and restrooms are    properly stocked.

    Follows all HIPPA regulations and Elements privacy practices.

    Attends and participates in all general and team meetings.

    Maintains a polished and professional personal image.

 

Requirements and Qualifications:

    Experience in front-line customer service (previous spa/salon/gym/retail sales experience preferred).

    Hospitality or retail experience is a plus.

    Sales experience (1+year preferred).

    Cheerful, upbeat personality, able to work in a fast paced environment.

    Excellent communication skills.

    Strong customer service skills.

    Attention to detail and ability to follow instructions (written and verbal) is essential.

    Flexible work schedule (must be able to work on weekends and evenings).

    Advanced computer skills and aptitude for mastering software applications.

    Proficient in Microsoft Office suite of applications (Word, Excel, and PowerPoint).

    Must be a team player and enjoy working in a team environment.

Please email resume to palatine@elementsmassage.com or call 847-963-1600 to speak with a manager.

$49 New Client Special on a 55-minute massage
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