Elements Massage
Location

Elements MassageGeneva
Dodson Place
507 S Third St
Suite C
Geneva, IL   60134
p. (630) 232-7335
Map

Hours of Operation

Monday - Thursday
9:00 AM - 8:00 PM

Friday - Sunday
9:00 AM - 7:00 PM

Please note that we will be closed on Sunday, April 20, 2014 in observance of Easter.

SpaFinder.com

We accept SpaFinder.com
Gift Certificates

SpaWeek.com

We accept SpaWeek.com
Gift Cards

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Our Clients Love Us!

We look at Guest Satisfaction on a daily basis through a measurement system called NPS – Net Promoter Score. NPS is a measurement that is built upon two groups:

  • Identifying those clients that you satisfy at the absolute highest level– people who rate you as a 9 or 10 on a 10-point satisfaction scale. They share how great you are. This group of consumers is called “promoters” – they are Elements evangelists.

  • It is important to recognize that no business satisfies every customer. So, NPS recognizes this by capturing those people who rate their experience with you as only a 1 through 6 on that same 10-point scale. This group of consumers is called “detractors.”

At Elements, we have many promoters and very few detractors. In fact, we have a 20-30 point lead over our closest competitors in NPS. This allows us to boldly say with great confidence and conviction that we offer the BEST MASSAGE in the industry, bar none!

Don't just take our word for it. Read what real clients have to say below: